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QA Engineer with 9+ years in Manual Testing & Defect Management
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To leverage 3+ years of experience as a Manual Test Engineer to deliver high-quality software solutions. Seeking an opportunity to apply my expertise in software testing, defect management, and test case design while contributing to organizational success and enhancing my technical acumen.
Sri Indu Institute of Engineering and Technology
MBA
August 1, 2012 – June 30, 2012
Maitri Women's College, Nalgonda
Bachelor's Degree
August 1, 2007 – June 30, 2007
Govt. Girl's Junior College, Nalgonda
Intermediate
June 1, 2004 – May 31, 2004
St. Joseph's High School, Nagarjuna Sagar
10th Grade
June 1, 2002 – May 31, 2002
Office24by7 Technologies Pvt. Ltd.
Manual Tester (QAE)
January 1, 2022 – Present
India
Voice India
Admin Manager
September 1, 2016 – June 1, 2021
India
Communication Automation
June 15, 2026 – Present
Ensures seamless incoming and outgoing call connectivity for agents with features like call blasting and operator connectivity. Designed and executed test cases and scenarios. Performed GUI and Functional Testing using Black Box techniques. Reported and tracked defects; verified fixes and performed retesting.
Sales Automation
June 15, 2026 – Present
Automates lead capturing, task scheduling, and communication processes for improved sales efficiency. Validated requirements and verified designs against Figma documents. Developed, executed, and optimized test scenarios and cases.
Marketing Automation
June 15, 2026 – Present
Enables businesses to attract and nurture leads via personalized workflows. Conducted Functional and GUI Testing. Designed and executed test cases for all project modules. Analyzed test results and prepared detailed reports.
Support Automation
June 15, 2026 – Present
Handles customer queries through automated ticketing systems. Created and executed test cases for multiple modules. Validated incoming customer tickets and workflows.
Dynamic Objects Management
June 15, 2026 – Present
Allows users to create and manage custom CRM objects tailored to unique business workflows. Designed test cases for custom object creation and management. Conducted Functional and Integration Testing. Analyzed test results and prepared detailed reports. Prepared documentation for each and every module functionality.
Cultural Fit Analysis
The candidate's experience is primarily in manual testing within a professional setting, focusing on CRM-related automation projects. This indicates a fit for roles requiring meticulous testing and defect management. The transition from an Admin Manager role to a QA Engineer suggests adaptability and a willingness to learn new domains. However, the lack of diverse project types or exposure to different industry sectors might limit cultural fit in highly varied or innovative environments. The focus on manual testing might also indicate a preference for established processes over exploring new automation frameworks.
Soft Skills & Operational Fit
The candidate demonstrates an understanding of collaborative work environments through participation in Agile ceremonies and cross-functional team interaction. The previous administrative role suggests organizational skills and attention to detail, which are beneficial for QA. However, the resume does not provide explicit examples of problem-solving, critical thinking, or communication in complex technical scenarios, which are crucial for a senior QA role.