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Salesforce Solution Architect with 10+ years in Salesforce platform implementations and integrations
Salesforce Technical Lead with 10 years of experience in Salesforce platform implementations, configuration, automation, and integrations. Proficient in Sales Cloud and Service Cloud with strong handson expertise in Apex, Lightning Web Components (LWC), Lightning Flows, and REST based integrations using MuleSoft and Dell Boomi. Proven ability to deliver scalable solutions, automate complex business processes, and support enterprise grade integrations in Agile environments. Currently exploring Salesforce Agentforce with handson experience in creating agents, configuring agent topics, and understanding agent setup to support admin and support use cases.
Sankatika Vidya Parishad Engg. College
Bachelor of Science · Electrical and Electronic Engineering
N/A – June 30, 2014
Wipro
Salesforce Technical Lead
May 1, 2024 – Present
Hyderābād, Telangana, India
HCL Technologies
Consultant - Salesforce
January 1, 2022 – April 1, 2024
Hyderābād, Telangana, India
Optum Global solutions
Salesforce Administrator and Developer
May 1, 2017 – December 1, 2021
Hyderābād, Telangana, India
Inventures knowledge solutions
Salesforce Administrator and Developer
September 1, 2015 – April 1, 2017
Hyderābād, Telangana, India
Salesforce Certified Service Cloud Consultant
Salesforce
June 1, 2026 – Present
Salesforce Certified Platform Foundations
Salesforce
June 1, 2026 – Present
Salesforce Certified Platform Developer I
Salesforce
June 1, 2026 – Present
Salesforce Certified Administrator
Salesforce
June 1, 2026 – Present
Salesforce Certified Platform Sharing and Visibility Architect
Salesforce
June 1, 2026 – Present
Salesforce Certified Data Cloud Consultant
Salesforce
June 1, 2026 – Present
Salesforce Certified Platform Integration Architect
Salesforce
June 1, 2026 – Present
Salesforce Certified Agentforce Specialist
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked across multiple companies (Inventures, Optum, HCL, Wipro) and roles within the Salesforce ecosystem, demonstrating adaptability and exposure to diverse work environments. The breadth of skills from administration to technical lead, coupled with a wide array of Salesforce certifications, suggests a strong commitment to continuous learning and professional growth, which aligns well with a dynamic technical culture. The focus on delivering custom solutions and streamlining processes indicates a results-oriented approach.
Soft Skills & Operational Fit
The candidate's resume highlights participation in Agile sprints and collaboration with cross-functional teams, indicating good operational fit and teamwork skills. Experience in incident management and hypercare support also suggests a proactive and responsible approach to project lifecycle management. The detailed descriptions of solution implementation and automation demonstrate a problem-solving mindset.