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Manager - Operations with 4+ years in workforce planning & data-driven decision-making.
Operations professional with 4+ years of experience managing manpower operations across multiple sites and 1000+ deployed staff. Skilled in workforce planning, daily operations, compliance management, SLA monitoring, and service delivery for government and corporate clients. Experienced in creating MIS reports, operational dashboards, attendance trackers, and KPI-based performance monitoring. Strong ability to handle client communication, issue resolution, coordination with HR/Finance teams, and manpower deployment planning. Completed MBA in Marketing & Strategy, strengthening skills in operations strategy, process improvement, customer servicing, and data-backed decision-making. Proficient in Advanced Excel, Power BI, Google Sheets, and tools used for operational reporting and documentation. Experience in requirement gathering, data cleaning, workflow improvement, and business documentation. Known for strong execution, problem-solving, time management, and maintaining smooth day-to-day operations in fast-paced environments.
Jaipuria Institute of Management
MBA · Marketing and Strategy
August 1, 2023 – June 30, 2025
SOL, Delhi University
B. Com
August 1, 2017 – June 30, 2020
NIHARITY SECURITIES & FACILITIES PVT LTD.
OPERATIONS & MARKETING EXECUTIVE
April 1, 2019 – June 1, 2023
India
Cultural Fit Analysis
The candidate's experience in managing diverse operational aspects across multiple sites and coordinating with various internal and external stakeholders suggests adaptability and a collaborative mindset. Their pursuit of an MBA while having significant work experience also indicates a drive for continuous learning and strategic thinking, which aligns well with a dynamic organizational culture. The breadth of skills listed, from operational management to data analysis and client coordination, points to a versatile individual.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills relevant to an operations role, including communication, stakeholder management, team coordination, problem-solving, and time management. Their experience in managing 1000+ deployed staff across multiple sites, coupled with their MBA in Marketing & Strategy, indicates a good fit for a Manager - Operations role, focusing on improving processes and service quality.