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Lead Data Scientist with 8+ years in Operations & Data Management
Strategic CRM & Analytics professional with nearly 9 years of experience in admissions CRM operations, lead lifecycle management, workflow automation, MIS reporting, and conversion analytics. Proven expertise in CRM governance, funnel optimization, dashboard reporting, data quality management, and cross-functional stakeholder coordination to improve operational efficiency and conversions. Results-driven CRM & Analytics professional with nearly 9 years of experience managing CRM platforms, admissions funnels, workflow automation, dashboard reporting, and conversion analytics. Proven expertise in lead lifecycle management, CRM governance, data hygiene, automation journeys, performance monitoring, and actionable management reporting. Source-wise performance analytics and CRM optimization. Strong command of LeadSquared, Salesforce, Power BI, SQL, and Advanced Excel.
Mangalayatan University
MCA
August 1, 2026 – June 30, 2026
Kalinga University, Raipur
Bachelor's in Computer Application
August 1, 2020 – June 30, 2020
J.R.N. Rajasthan Vidyapeeth (Deemed to be) University
Diploma in Computer Science and Engineering · Computer Science and Engineering
August 1, 2017 – June 30, 2017
Jindal Global Business School | O.P Jindal Global University
Assistant Manager Operations (CRM & Data Analyst)
February 1, 2025 – Present
India
BML Munjal University, Gurgaon
Senior MIS Executive
March 1, 2023 – February 1, 2025
Gurgaon, Haryana, India
Randstad India Private Limited, Delhi
MIS Coordinator
August 1, 2021 – March 1, 2023
Delhi, Delhi, India
V-Care Call Centre India (P) Ltd., Noida
MIS Executive
February 1, 2019 – August 1, 2021
Noida, Uttar Pradesh, India
Cogent E-Services Limited, Noida
MIS / WFM Executive
July 1, 2017 – February 1, 2019
Noida, Uttar Pradesh, India
Cultural Fit Analysis
The candidate's career progression across different educational institutions and service providers (Jindal Global Business School, BML Munjal University, Randstad, V-Care, Cogent E-Services) indicates adaptability and a willingness to work in diverse environments. Their consistent focus on improving operational efficiency through data and automation suggests a cultural fit for organizations that value innovation, data-driven strategies, and continuous improvement. The breadth of experience in different sectors (education, recruitment, call center) also points to a versatile individual.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in process ownership, team leadership, stakeholder communication, critical thinking, and data-driven decision-making. Their experience in leading teams, coordinating with various departments, and driving process improvements aligns well with the operational demands of a senior data role. The focus on automation and efficiency improvements indicates a proactive and results-oriented approach.