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Telecaller with 1+ years in customer service & sales
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-oriented and dynamic Telecaller with 1 year of experience in customer service, inbound and outbound calls, lead generation, and sales. Proven track record of achieving KPIs and providing exceptional customer experiences. Proficient in CRM software, upselling, cold calling, and building rapport with clients. Seeking to leverage communication skills and sales experience
YCMOU
MCA
August 1, 2022 – June 30, 2024
Solapur University
BCA
August 1, 2019 – June 30, 2022
Xentricx Technologies
TeleCalling, Customer Care Executive
August 1, 2023 – September 1, 2024
Solapur, Maharashtra, India
Cultural Fit Analysis
The candidate's experience is highly aligned with the target role of Telecaller, indicating a good cultural fit for a customer-facing, sales-driven environment. Their project diversity is not applicable as no projects were listed. The breadth of skills is focused on telecalling and customer service, which is appropriate for the target role. The candidate's educational background (BCA, MCA) provides a foundational understanding of technology, which can be beneficial for understanding CRM systems and data management.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills relevant to a Telecaller role, including excellent communication, active listening, time management, multitasking, and a target-oriented approach. Their experience in team collaboration and providing customer feedback suggests a proactive and team-oriented operational fit. The psychometric test, if completed, would provide further insights into logical reasoning, work attitude, stress handling, and team collaboration.