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Lead Quality Analyst with 10+ years in Software Testing & Salesforce Commerce Cloud
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Highly experienced Software Testing professional with 16.8 years in the industry, specializing in test planning, execution, and documentation. Proficient in SFCC Business Manager, JIRA, Confluence, and Agile methodologies. Adept at coordinating with stakeholders, training testers, and driving quality assurance for complex projects.
Madurai Kamaraj University
Master of Computer Science and Application (MCSA) · Computer Science and Application
August 1, 1996 – June 30, 2001
Hari Associates
Self employed - accounting software development and implementation
October 1, 2021 – Present
India
Searchnscore
Test Lead
August 1, 2016 – September 1, 2021
India
Patni Computer System
Software Specialist
March 1, 2004 – January 1, 2011
India
eCommerce campaigns Testing
August 1, 2016 – September 1, 2021
Guthy-Renker is one of the best and most respected direct marketing company in delivering high quality products in beauty, skincare, entertainment and wellness categories. Guthy-renker owns multiple brands in cosmetic industry. They acquire small brands and target to expand customer base through TV shows and online campaigns. They grow and maintain online shops through frequent changes in campaigns and by analyzing traffic. Roles & Responsibilities: Requirement Analysis and Client Coordination, Test Planning, Test case generation and review, Defect Triage, raise, track and Bring to closure, Storefront Traffic trend Analysis, Review A/B Test and assist onsite team, Plan automated and Manual Regression Test for each Release, Coordinate With DEV and provide feedback to QA, Hand on experience in SIT and Regression testing.
FESCo-NetBenefits WebApp Automation
January 1, 2010 – January 1, 2011
Fidelity Investments is a fund management organization and it offers investment management, retirement planning, etc., NetBenefits Web App provides services for 401(k) Defined contribution Plans. Participant can access their retirement accounts after authenticating using their SSN (Social security number) online and make changes in their investments, Dividends, Loan, withdrawals etc., They can perform monetary as well as non-monetary transactions such as personal info updation, Fund selection, etc., Roles & Responsibilities: Requirement Analysis and Creation of Regression test cases, Generation of automated test scripts for different modules of the application and reviewing them., Execution of test scripts on various builds., Report defects & Verification of fixes.
EMDK Java API Testing
January 1, 2009 – January 1, 2010
Symbol technology’s hand held devices are known for its robustness, data capture, wireless features etc., Along with the device Symbol supplies EMDK(Enterprise Mobility Developer’s kit) package. Through which Symbol exposes APIs of its components like scanner, imager, Wifi. Using these APIs customers can build their own customized application. Our effort is to validate EMDK APIs by building automated test suite. Testing a particular API involves setting up initialization steps to invoke an API and capture the return value and pass the value to test framework for test results for display and interpretation. Roles & Responsibilities: Automated Regression test suite creation and Execution, Maintenance of Regression test suite, Defect Reporting and Tracking.
Testing of WM 6.0 based Phone
February 1, 2008 – September 1, 2008
Project focuses on testing of WM 6.0 based phone and to validate WM applications like Media Player, Contacts, Calendar and Non functional requirements like Load, Recovery and Memory of WM 6.0 based phone. Roles & Responsibilities: Test case Creation for Non functional requirements, Test case execution for WM applications like IE Mobile, Contacts, Calendar, Media Player, Defect Reporting and Tracking, Automated test suite creation of Memory test specification.
Terminal Testing
October 1, 2005 – December 1, 2007
Symbol technology’s hand-held devices are known for its robustness, data capture, wireless features etc., Microsoft releases OS upgrades /updates on periodic basis. OEM obtains these builds and customizes according to their hardware and incorporates the changes at hardware and BSP level. The objective of this effort is to validate BSP for the basic features like Memory, Display, WLAN, coexistence of WLAN and Bluetooth radios, scanner, Audio etc., on Symbol’s series of handheld devices. Roles & Responsibilities: Test plan Creation and Execution, Test report generation, Defect Reporting and Tracking.
Localization Testing
October 1, 2005 – December 1, 2007
Localization is a process of adapting a product to suit the requirements of the locale market. It checks the quality of a product's localization for a particular target culture/locale. It focuses on UI, content, region and language specific areas. In addition, it tests functionality and setup and upgrade tests run in the localized environment. Roles & Responsibilities: Test plan Creation and test case Execution, Defect Reporting and Tracking, Peer Reviews.
Cultural Fit Analysis
The candidate's project diversity, spanning eCommerce, mobile device testing, and financial web applications, suggests adaptability to different industry domains. The roles indicate a collaborative approach, working with development teams and clients. The long tenure in previous roles (Patni Computer System, Searchnscore) suggests stability and commitment. The self-employment venture indicates an entrepreneurial spirit and ability to work independently.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit for a Lead Quality Analyst role through extensive experience in test lifecycle management, defect triage, stakeholder coordination, and participation in Agile ceremonies. The project descriptions highlight a structured approach to testing and a focus on quality assurance processes. The experience as a Test Lead further indicates leadership and team coordination abilities.