QA Engineer with 5+ years in ServiceNow ATF, API Testing, and Cloud technologies.
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Assessing your cultural and operational fit
Results-driven QA Engineer with 4.3+ years of total experience, including 2 years of dedicated ServiceNow ATF testing for ITSM modules (Incident, Change, Problem, Request, Workflow, Notification, Catalog Item, SLA Record Process). Skilled in designing automated test frameworks, executing regression and load testing pipelines, and validating complex integrations across Banking, Healthcare, and Telecom domains. Proven expertise in AI/GenAI product validation, chatbot testing, OCR workflows, and AWS production deployments. AWS Certified Solutions Architect actively pursuing ServiceNow Certified System Administrator (CSA) and ATF certification, with a strong record of reducing manual effort and driving zero-defect releases in Agile environments.
BlueBricks Technologies Pvt Ltd
QA Engineer & ServiceNow ATF Tester
April 1, 2024 – Present
Australia
Plus91 Technologies Pvt Ltd
Software Tester
July 1, 2023 – December 1, 2023
Pune, Maharashtra, India
Tech Mahindra Ltd
Associate Software Engineer – QA
March 1, 2021 – November 1, 2022
Pune, Maharashtra, India
ServiceNow Certified System Administrator (CSA)
ServiceNow
June 1, 2026 – Present
ServiceNow Certified Application Developer (CAD)
ServiceNow
June 1, 2026 – Present
AWS Certified Solutions Architect - Associate
Amazon Web Services
November 1, 2023 – Present
Cultural Fit Analysis
The candidate's experience across diverse domains (Banking, Healthcare, Telecom) and involvement in AI/GenAI product validation indicates adaptability and a willingness to engage with varied technical challenges. Their role as a QA Engineer & ServiceNow ATF Tester aligns well with the target role, showcasing specialized expertise. The breadth of skills, including automation, performance, API, and cloud, suggests a versatile individual who can contribute to different aspects of a QA team. The pursuit of certifications further highlights a commitment to professional development.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through experience in Agile sprints, Jira for defect tracking, and managing AWS deployments and production support. Their background in validating complex integrations across banking, healthcare, and telecom domains, coupled with cross-functional communication experience, suggests good team collaboration and problem-solving skills. The pursuit of additional ServiceNow certifications indicates a proactive and growth-oriented work attitude.