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Business Development Manager with 5+ years in SaaS Product Sales & Customer Experience
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
A customer-centric individual skilled in guiding users through trial experiences with clarity, patience, and solution-oriented communication. Known for simplifying complex SaaS features, building trust quickly, and ensuring customers experience real value early in their journey. Brings strong listening skills, empathy, and a proactive approach to helping users achieve their goals during onboarding, demos, and product exploration.
NMIMS University
MBA · International Business
N/A – June 30, 2024
Pune University
Bachelor of Arts · Sociology
N/A – June 30, 2016
Lauren Information Technologies
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MIT University of Meghalaya
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Satguru Travels
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Freelance
Travel Coordinator
September 1, 2016 – January 1, 2018
India
Diploma in Hospitality Management
Unknown
June 1, 2026 – Present
IIBA - Business Analyst Certification
IIBA
June 1, 2026 – Present
Google Project Management Certification
June 1, 2026 – Present
Spanish Language - A1 Level
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across different SaaS products (recruitment, learning, travel management) and various stages of business development (from customer support to senior growth executive) indicates adaptability and a broad skill set. Their focus on customer success, collaboration, and continuous learning (MBA, certifications) aligns well with a growth-oriented and client-focused organizational culture. The awards for sales performance further highlight a results-driven mindset.
Soft Skills & Operational Fit
The candidate demonstrates strong communication, empathy, and proactive problem-solving skills, which are crucial for a Business Development Manager role. Their experience in cross-functional collaboration with product, marketing, and client support teams indicates good operational fit. The ability to simplify complex SaaS features and manage client relationships effectively suggests a high degree of professionalism and customer focus.