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Head of Delivery
I lead global technology organizations at the intersection of enterprise transformation, platform modernization, GCC scale-up, and AI-led operational excellence. Over the last 15+ years, I have built and scaled globally distributed engineering and delivery organizations across SaaS, enterprise platforms, payments, cloud transformation, and regulated technology environments. My experience spans: • Building and scaling Global Capability Centers from 10 to 200+ professionals • Leading enterprise platforms supporting $1B+ revenue across 20+ global markets • Stabilizing $10B+ transaction platforms across US, UK, and Canada • Driving multi-year cloud modernization, DevOps transformation, and AI-enabled delivery acceleration • Delivering 40–50% cost optimization through insourcing, vendor rationalization, and operating model redesign • Acting as a trusted partner to CIOs, CTOs, Product, Sales, and Operations leadership I specialize in turning high-risk, stalled programs into scalable business growth engines — combining delivery rigor, technology transformation, and commercial accountability to unlock long-term enterprise value. My leadership style is built around three principles: - Stabilize what matters - Scale what works - Build organizations that outlast programs
Birla Institute of Technology, Mesra
Master of Business Administration (M.B.A.), Marketing and Systems
January 1, 2010 – January 1, 2012
University of Mumbai
Bachelor of Engineering, Computer Engineering
January 1, 2003 – January 1, 2007
Swami Vivekanand International School and Junior College
High School Diploma, Science
January 1, 2001 – January 1, 2003
Apeejay School
SSC, Schooling
January 1, 1988 – January 1, 2001
THG Ingenuity
Head of Delivery
January 1, 2026 – Present
Pune District · On-site
Pitney Bowes
Director of Product Development
November 1, 2022 – December 1, 2025
Pitney Bowes
Senior Manager - Programs & Transformation
April 1, 2021 – October 1, 2022
Pitney Bowes
Program Manager
March 1, 2017 – March 1, 2021
Pitney Bowes
Project Manager / Sr. Business Analyst - Professional Services
March 1, 2015 – February 1, 2017
Pitney Bowes
Business Analyst - Professional Services
June 1, 2012 – March 1, 2015
iGATE Patni
Management Intern
May 1, 2011 – July 1, 2011
Mumbai Area, India
Tata Teleservices Ltd
Management Trainee
December 1, 2010 – January 1, 2011
Ranchi Area, India
Yahoo!
Software Developer
August 1, 2008 – July 1, 2010
Bangalore, India
Infosys
Software Engineer
October 1, 2007 – July 1, 2008
Bangalore
PRINCE2® 2017 Practitioner
AXELOS Global Best Practice
June 23, 2026 – Present
Certified Scrum Product Owner
Scrum Alliance
June 23, 2026 – Present
Applied Generative AI
The Johns Hopkins University
June 23, 2026 – Present
Cloud Architecture: Design Decisions
June 23, 2026 – Present
Effective Delegation
Udemy
June 23, 2026 – Present
Machine Learning for Business Professionals
Coursera
June 23, 2026 – Present
SAFe Agilist Certification
SAFe by Scaled Agile, Inc.
June 23, 2026 – Present
CCBA
IIBA
June 23, 2026 – Present
Togaf 10 Certified
The Open Group
June 23, 2026 – Present
Certified Scrum Master
Scrum Alliance
June 23, 2026 – Present
Cultural Fit Analysis
The candidate's career trajectory shows a strong commitment to long-term roles within organizations (e.g., Pitney Bowes for over a decade). Their experience in building global teams and driving large-scale initiatives indicates an ability to adapt to diverse organizational cultures and contribute to strategic objectives. The breadth of certifications in project management, agile, and emerging technologies like Generative AI suggests a proactive approach to learning and professional development. However, the candidate's experience is heavily skewed towards management and delivery leadership rather than hands-on software engineering, which might pose a cultural fit challenge for a pure engineering role.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic planning, and cross-functional collaboration skills through their extensive experience in managing large teams and complex programs. Their ability to drive transformation, optimize costs, and maintain high operational standards suggests a robust operational fit for senior leadership roles. However, the target role is 'Software Engineer', which is a significant mismatch with their recent experience.