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Business Support Analyst with less than a year in data analysis, visualization & KPI development.
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Assessing your cultural and operational fit
Results-driven Business Analyst skilled in data analysis, data visualisation, requirements gathering, requirement elicitation, process mapping, and dashboard development. Experienced in translating business needs into functional specifications, creating KPIs, and delivering actionable insights to support decision-making in fast-paced environments.
Jaipuria Institute of Management
PGDM · Marketing & Business Analytics
August 1, 2023 – June 30, 2025
College of Vocational Studies, University of Delhi
Bachelor of Arts (Hons.) · Economics
August 1, 2018 – June 30, 2021
Palo Alto Networks
Business Analyst | Intern
March 1, 2025 – August 1, 2025
Bengaluru, Karnataka, India
Dabur
Sales Analyst | Intern
May 1, 2024 – June 1, 2024
Delhi, Delhi, India
E-commerce Data Analysis & KPI Reporting
January 1, 2023 – January 1, 2023
Developed a Power BI dashboard, investigated 60+ days of customer data to surface insights on revenue, pricing, promotions, and user journeys, supporting data-driven decisions across teams. Created 5+ KPIs and automated data models to track traffic trends, pricing impact, conversion funnel, and promotion performance, enabling 25-40% faster insight delivery.
Mobile Manufacturer Sales Analysis
January 1, 2023 – January 1, 2023
Analyzed large-scale mobile sales data using advanced SQL (Joins, Window Functions, CTEs) to identify top states, manufacturers, pricing trends, and customers. Delivered insights on the top 5 manufacturers, high-value customer segments, and multi-year model performance, enabling data-driven decisions in sales strategy, product focus, and market segmentation.
Complaint Analysis & KPI Dashboard
January 1, 2023 – January 1, 2023
Examined a large financial complaint dataset and built 3 Y-o-Y KPIs to measure operational efficiency and surface the Top 5 customer pain points. Built an executive Excel dashboard using advanced data modeling to convert raw complaint data into actionable insights.
Certified Data Analyst (using Excel, SQL, Power BI)
Analytixlabs
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's academic projects and internships demonstrate a proactive approach to learning and applying analytical skills across different business contexts (financial complaints, e-commerce, sales). The target role of Business Support Analyst aligns well with their demonstrated skills in data analysis, KPI reporting, and stakeholder communication. However, the experience is primarily academic and internship-based, which might require some ramp-up in a fast-paced corporate environment. The breadth of tools used (Excel, Power BI, SQL, Salesforce, Jira) suggests adaptability.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as Stakeholder Management, Analytical Thinking, and Communication, which are crucial for a Business Support Analyst role. Their experience in facilitating UAT and stakeholder interviews indicates an operational fit for roles requiring cross-functional collaboration and detailed requirement gathering. The project descriptions highlight a results-driven approach to problem-solving.