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Service Delivery Manager at Verisk Specialty Business Solutions
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Assessing your cultural and operational fit
Essex Business School
Masters Business Management, Business Administration and Management, General
January 1, 2019 – January 1, 2020
Kingston University
Bachelor of Arts (BA), Drama and Dramatics/Theatre Arts, General
January 1, 2012 – January 1, 2015
The King John School
Drama and Dramatics/Theatre Arts, General
January 1, 2004 – January 1, 2012
Verisk Specialty Business Solutions
Service Delivery Manager
March 1, 2026 – Present
London Area, United Kingdom · On-site
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Southend-On-Sea, England, United Kingdom
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Head Of Operations
December 1, 2018 – July 1, 2019
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VMR Consultants
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FX Settlements Clerk
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VYOU ltd
Sales and Marketing Team Member
September 1, 2015 – December 1, 2015
Union of Kingston Students
SWG Chairman and Arts & Activities Officer
September 1, 2014 – July 1, 2015
Kingston University
FASS Ambassador
June 1, 2014 – April 1, 2015
Kingston upon Thames, United Kingdom
GDPR Training
The CPD Certification Service
June 24, 2026 – Present
Day Skipper for Sail & Power Craft - Shorebased Course
Royal Yachting Association (RYA)
June 24, 2026 – Present
Assistant Instructor
Royal Yachting Association (RYA)
June 24, 2026 – Present
RYA Advanced Seamanship
Royal Yachting Association (RYA)
June 24, 2026 – Present
Cultural Fit Analysis
The candidate's diverse professional background, including roles in recruitment, sales, and customer service, alongside their core experience in insurance operations, suggests adaptability and a broad understanding of different business functions. Their master's degree in Business Management indicates a commitment to professional development. However, the lack of specific project details or community involvement makes it difficult to fully assess cultural alignment beyond professional adaptability.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational, communication, and leadership skills through their various roles in operations, service delivery, and project management. Their experience in training, quality assurance, and process improvement indicates a methodical and detail-oriented approach. The ability to manage diverse stakeholders and lead process changes suggests adaptability and problem-solving capabilities, which are crucial for operational fit.