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Head of Strategy and Transformation | Design Council Expert | 20+ years of digital transformation experience
Tom is a strategic leader and advisor with over 20 years’ experience in digital transformation, AI and product strategy, and organisational change. He works with boards and senior leadership teams across a wide range of industries, helping organisations navigate disruption, scale effectively, and adopt emerging technologies responsibly. Tom is currently VP, Head of Strategy & Renewal at Futurice UK, where he has advised leading organisations on digital and AI strategy and organisational transformation. As part of the UK leadership team, he has helped scale the business by more than 10x in 6 years, while building deep expertise in the strategic implications of Generative AI for business and society. Previously, Tom was Head of AI Practice at RBS, where he established the bank’s ethical AI framework and governance approach, as well as leading multi-million-pound transformation programmes. Earlier roles at Morgan Stanley and UBS gave him experience in technology, risk management, and regulatory change at scale. Alongside his executive career, Tom is actively engaged in governance and education. He serves as a Board Governor of a UK secondary school, with responsibility for digital strategy, is a Design Council Expert, and sits on the Hyper Island Master’s programme steering committee, where he also supervises postgraduate research. Tom holds an MBA with Distinction from Warwick Business School and a First-Class degree in Electronic Engineering from the University of Warwick. He is also a qualified Lego Serious Play Facilitator.
University of Warwick - Warwick Business School
MBA, MBA
January 1, 2006 – January 1, 2009
University of Warwick
BEng, Electronic Engineering
January 1, 1997 – January 1, 2001
Design Council
Design Council Expert
June 1, 2024 – Present
London Area, United Kingdom
Leigh Academies Trust
Governor
March 1, 2021 – March 1, 2025
London
Hyper Island
Industry Leader in Residence & Research Project Supervisor
February 1, 2021 – Present
Manchester, England, United Kingdom
Futurice
VP - Head of Strategy and Transformation Consulting
October 1, 2019 – Present
London Area, United Kingdom
NatWest
Head of Artificial Intelligence Practice & Development - Commercial and Private Banking
May 1, 2018 – July 1, 2019
London
Entrepreneurial Spark
Mentor
September 1, 2017 – June 1, 2019
London, United Kingdom
RBS
Strategic Design Lead - Commerical & Private Banking
August 1, 2016 – May 1, 2018
RBS
Programme Manager, KYC and Onboarding, Digital Technology and Engineering Services - Vice President
July 1, 2011 – July 1, 2016
Morgan Stanley
Project Manager - Vice President
January 1, 2008 – July 1, 2011
UBS
Project Manager
March 1, 2002 – January 1, 2008
UBS
Project Manager
January 1, 2001 – January 1, 2008
Marconi
Design Engineer
January 1, 1998 – January 1, 2002
AWS Partner: Generative AI Essentials (Business)
Amazon Web Services (AWS)
June 24, 2026 – Present
FAQ Level 2 Award in Mental Health: Workplace Responder
St John Ambulance
June 24, 2026 – Present
Lego Serious Play Facilitator
SERIOUSWORK
June 24, 2026 – Present
Collaborative meetings
Miro
June 24, 2026 – Present
Mapping & diagramming
Miro
June 24, 2026 – Present
Miro essentials
Miro
June 24, 2026 – Present
Design for Sustainability
University of the Arts London
June 24, 2026 – Present
Machine Learning
Coursera
June 24, 2026 – Present
Entrepreneurrial Development Academy
Institute of Enterprise and Entrepreneurs (IOEE)
June 24, 2026 – Present
Managing Successful Programmes - Practitioner
BCS, The Chartered Institute for IT
June 24, 2026 – Present
HFI Usability Analyst
Human Factors International (HFI)
June 24, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across various industries (finance, consulting, education, design council) and roles (strategy, program management, governance, mentoring) suggests a strong adaptability and a broad perspective. Their involvement in initiatives like the Design Council and Hyper Island indicates an interest in innovation, sustainability, and education, aligning with a culture that values continuous learning and societal impact. However, the focus on high-level strategy and management might require adjustment to a more hands-on software engineering culture.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic thinking, and stakeholder management skills. Their experience in guiding teams through agile transformations and implementing user-centered design indicates a collaborative and adaptable operational fit. The mentoring and expert roles suggest a proactive approach to knowledge sharing and continuous improvement. However, the resume primarily highlights management and strategic roles rather than hands-on software engineering, which might impact direct operational fit for a pure coding role.