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Quality Assurance Engineer with 4+ years in Telecom domain and Manual/API Testing.
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Quality Assurance Engineer with 4 years 4 months of experience in the Telecom domain, specializing in testing large-scale customer-facing applications. Strong expertise in Manual Testing, Agile delivery models, and end-to-end validation of telecom products including Mobile, Broadband, Devices, and Billing systems. Proven ability to collaborate with cross-functional teams, ensure high-quality releases and support successful UAT closures in client-facing environments. To grow as an Automation QA Engineer by leveraging my strong telecom domain knowledge, manual testing expertise, and growing automation skills to deliver high-quality, scalable software solutions.
Orissa Engineering College, BPUT University, Odisha
Bachelor of Technology · Electronics & Telecommunication Engineering
August 1, 2016 – June 30, 2020
DAV Public School, Alkusa
12th
N/A – Present
DAV High School Jharia
10th
N/A – Present
Tech Mahindra LTD
Quality Assurance Analyst
August 1, 2021 – Present
India
Digital Transformation of StarHub
June 29, 2026 – Present
StarHub is a leading telecommunications service provider in Singapore, offering a comprehensive range of services including Mobile, Broadband, TV+, Bundles and Rewards to its customers. As a homegrown Singapore company, StarHub delivers world-class communications, entertainment, and digital services with extensive fiber and wireless infrastructure. This company is undergoing a transition project to migrate its legacy systems, such as Siebel, to new torpedo systems, specifically Compax in Torpedo. This transition aims to enhance the overall customer experience and improve operational efficiency. The company provides quality mobile and Broadband services and a diverse range of communication solutions. Developed test strategies to ensure optimal test coverage for telecom applications. Designed and executed test cases for Mobile Plans, Broadband Plans, Devices, and Billing systems. Analyzed business documents including Product Catalogues, Figma designs, MIRO boards, and Business Policy Documents. Executed tests across multiple devices, browsers, and environments. Identified, logged, and tracked defects using JIRA with clear severity and priority. Prepared and shared test execution and defect status reports with stakeholders. Performed regression testing to validate new enhancements. Actively contributed to Agile ceremonies and release planning. Supported UAT execution and closure, including short-term onsite client support.
Cultural Fit Analysis
The candidate's experience in a large-scale digital transformation project at StarHub, a leading telecommunications provider, indicates adaptability to complex, fast-paced environments. Their involvement in Agile ceremonies and collaboration with diverse teams (Solution Owners, Product Owners, Developers, Business Analysts) suggests a team-oriented and collaborative approach. The stated career objective to grow as an Automation QA Engineer shows a proactive attitude towards skill development and a desire to contribute to scalable solutions, which aligns with a growth-oriented culture. The mentorship experience also points to a willingness to contribute to team development.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in Agile environments, collaboration with various stakeholders, and active participation in release planning and UAT. Their ability to mentor junior QA engineers and perform root cause analysis suggests a proactive and improvement-oriented mindset. The detailed descriptions of defect tracking, reporting, and stakeholder communication indicate good organizational and communication skills within a team context.