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Sr. Business Analyst with 4+ years in Logistics & Supply Chain SaaS and Gaming domains
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Assessing your cultural and operational fit
Results-driven Business Analyst and Quality Analyst with 4+ years of experience across Logistics & Supply Chain SaaS and Gaming domains. Proven expertise in requirement gathering, BRD/FRD/SRS documentation, stakeholder management, and end-to-end Agile delivery for product-based and international projects. Experienced in pre-sales and post-sales activities including RFP/RFQ responses, client demos, and proposal preparation. Skilled in test planning, automation, and defect lifecycle management, delivering measurable quality outcomes in fast-paced technology environments.
Galgotias University, Greater Noida
Master of Computer Application (MCA)
August 1, 2020 – June 30, 2022
Bellurbis
Business Analyst
March 1, 2022 – Present
Gurgaon, Haryana, India
Bellurbis
Quality Analyst
March 1, 2022 – Present
Gurgaon, Haryana, India
24x7 Poker Real-Time Online Gaming Platform
March 1, 2022 – June 30, 2026
Contributed to requirement analysis and created user stories for gameplay features, CMS modules, and platform enhancements. Executed 500+ manual, functional, regression, and exploratory test cases, ensuring gameplay accuracy and platform stability. Validated complex game rules, scoring logic, and transaction workflows for a seamless real-time multiplayer experience. Automated repetitive CMS regression test cases using Playwright, reducing testing effort by 50% and accelerating delivery cycles. Managed complete defect lifecycle in Jira and collaborated with client stakeholders to incorporate feedback into sprint cycles. Conducted market research and competitor analysis to identify feature gaps and improve user engagement strategies. Technology Stack: Cocos Studio, Node.js, NoSQL | Jira, Playwright, Postman
Freight Tiger - PTL Module
March 1, 2022 – June 30, 2026
Documented and designed contracted vs. actual freight billing workflows, enabling accurate reconciliation between consignors and transporters across 1000+ monthly transactions. Defined calculation logic for freight variance, penalties, and approval workflows in collaboration with finance teams, reducing billing disputes by 35%. Performed API validation using Postman to verify backend data flow and financial accuracy across integrated systems. Coordinated cross-functional teams to streamline dispute resolution and invoice approval processes, cutting resolution cycle time by 25%. Led UAT execution across 3 major release cycles, ensuring alignment between technical delivery and business expectations. Generated weekly and monthly performance reports for operational review and executive decision-making. Technology Stack: React.js, Node.js, MySQL | Jira, Smartsheet, Postman, Excel, SQL
Freight Tiger - Procurement Module
March 1, 2022 – June 30, 2026
Authored BRD, FRD, and SRS for RFQ lifecycle, transporter bidding, and supplier onboarding workflows, reducing ambiguity and rework across teams. Designed multi-round bidding processes and RFQ optimization flows, improving procurement transparency and reducing manual intervention by 40%. Defined freight rate calculation logic and contract validation rules with finance teams, ensuring 100% SLA compliance. Managed DocuSign and WhatsApp Cloud API integrations for automated contract approvals and RFQ notifications, cutting turnaround by 60%. Designed Power BI dashboards to track procurement KPIs, transporter participation rates, and SLA adherence. Coordinated UAT execution and ensured smooth go-live across multiple sprint release cycles. Technology Stack: React.js, Java, MySQL | Jira, Confluence, Power BI, Excel (Advanced), Postman, Playwright
Blackjack | Web-Based Card Game Platform
March 1, 2022 – June 30, 2026
Conducted comprehensive manual and exploratory testing to ensure defect-free betting and payout logic for financial-grade accuracy. Validated user interaction flows, UI responsiveness, and financial calculations, maintaining 100% rule accuracy throughout. Performed API testing using Postman to validate backend integrations and ensure data consistency across all game sessions. Managed complete defect lifecycle in Jira from identification to closure, ensuring zero critical defects at go-live. Maintained transparent client communication through structured test reports and regular quality metric updates. Technology Stack: Cocos Studio, Node.js, NoSQL | Jira, Manual Testing, SQL
Cultural Fit Analysis
The candidate's experience across diverse domains (Logistics & Supply Chain SaaS, Real-Time Gaming) and roles (Business Analyst, Quality Analyst) indicates adaptability and a broad skill set. Their involvement in pre-sales activities and client communication suggests a client-focused and collaborative mindset. The emphasis on measurable outcomes and process optimization aligns with a results-driven culture.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational skills through detailed documentation (BRD, FRD, SRS), project management (Agile ceremonies, defect lifecycle), and reporting. Their experience in coordinating cross-functional teams and managing third-party integrations indicates good collaboration and communication skills. The ability to conduct market research and competitor analysis suggests a proactive approach to identifying improvements and strategic thinking.