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Senior Analyst with 10+ years in reporting, database management, and dashboard creation.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
MIS professional with 7+ years of experience in reporting, database management, and dashboard creation. Delivered 99% reporting accuracy through validation frameworks and automated checks. Skilled in Excel (Pivot Tables, Macros) and currently expanding expertise in SQL for query optimization and data analysis. Alongside MIS responsibilities, managed dialer operations including lead uploads, agent ID updates, and campaign reporting to ensure smooth call center performance.
West Bengal Council of Higher Secondary Education
Higher Secondary (10+2)
N/A – May 31, 2013
Calcutta University, Kolkata
B.A. History (Honours) · History
N/A – June 30, 2016
Durganagar Educare Computer Division
MIS Executive
January 1, 2019 – December 31, 2019
Kolkata, West Bengal, India
Northern IT Services
MIS & Dialer Executive
January 1, 2019 – Present
Kolkata, West Bengal, India
Dum Dum Aim Computer Educational Institute
Receptionist cum Back Office Assistant
January 1, 2015 – December 31, 2019
Kolkata, West Bengal, India
DOEACC 'A' Level
NIELIT
June 1, 2026 – Present
30-Day SQL Micro Course
Unknown
June 1, 2026 – Present
Advanced Diploma in Computer Application
The Institute Of Computer Engineers (India), Chatterjee International Centre
June 1, 2026 – Present
Certificate in Computer Application (CICA)
Dum Dum Aim Computer Educational Institute, Dum Dum Cantonment
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across different educational and IT service organizations, coupled with a history degree, suggests adaptability and a broad perspective. The role as 'MIS & Dialer Executive' aligns well with operational and data-driven environments. The pursuit of additional certifications (DOEACC 'A' Level, SQL Micro Course) indicates a commitment to continuous learning and professional development, which is a positive cultural fit for growth-oriented teams.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational skills, customer service experience, and the ability to act as a technical point-of-contact, indicating good operational fit for roles requiring cross-functional support and problem-solving. Experience in managing customer escalations and optimizing daily workflows suggests a proactive and solution-oriented approach.