Project Manager with 8+ years in Digital Transformation & Automation
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Assessing your cultural and operational fit
Dynamic and results-oriented Project Manager | Senior Business Analyst | Certified Scrum Master (CSM) and Digital Transformation & Automation Expert with 8+ years of international experience driving Agile project delivery, digital transformation, IT modernization, automation, and business process optimization across FinTech, BFSI, SaaS, IT, Healthcare, Aviation, Manufacturing, Oil & Gas, and Public Sector domains. Recognized for bridging business strategy with technology execution, leading multi-country, cross-functional teams, and delivering high-impact ERP/CRM implementations, automation programs, and enterprise solutions aligned with strategic business objectives.
IGNOU Delhi & NCHMCT Noida
Bachelor of Science (B.Sc.)
N/A – Present
Codebase Technology
Scrum Master | Business Analyst - Also Acting as Project Manager
January 1, 2024 – Present
UAE
UKG (Ultimate Kronos Group)
Senior Business Process Analyst (Also acted as Scrum Master & Project Manager)
January 1, 2023 – January 1, 2024
India
ASDN LLC, AAB Qatar, Qatar Airways, FinTech & IT SaaS Companies
Business Analyst | Scrum Master | Project Manager
January 1, 2017 – January 1, 2023
India & Qatar
Digital Banking & CRM
June 1, 2026 – Present
Led end-to-end delivery of mobile banking apps and Salesforce CRM, enhancing UX, onboarding, lead conversion (+30%), implementing API integration, workflow automation, RPA, and self-service portals across cross-functional Agile teams.
Core Banking & Digital Transformation
June 1, 2026 – Present
Executed core banking upgrades, payment gateways, loan management systems, improving transaction accuracy (+25%), processing speed (+30%), and customer satisfaction, using SAP, D365, Salesforce, UiPath.
Government Digital Services
June 1, 2026 – Present
Delivered citizen portals and e-governance platforms, streamlining requests, approvals, and reporting, improving compliance, process efficiency, and public access, using workflow automation and RPA.
Healthcare & Public Sector Automation
June 1, 2026 – Present
Implemented patient intake, scheduling, and management systems, enhancing operational throughput (+40%) and accessibility, leveraging digital transformation, low-code platforms, RPA, and dashboards.
Enterprise ERP & Asset Management
June 1, 2026 – Present
Deployed SAP, D365, Odoo ERP for manufacturing and asset-heavy sectors, reducing production cycle time (-35%), increasing asset accuracy (+50%), and integrating workflow automation, cloud-based reporting, and cross-team coordination.
Odoo ERP Implementation
June 1, 2026 – Present
Automated procurement, inventory, accounting, and reporting, reducing manual effort (-40%) with digital workflows, RPA, and Agile project delivery.
CRM & Order Management Modernization
June 1, 2026 – Present
Revamped CRM, order management, and customer support systems, increasing online sales (+20%) and fulfillment efficiency (+40%), utilizing Salesforce, workflow automation, RPA, and cross-functional Agile teams.
Digital KYC & Telecom Onboarding
June 1, 2026 – Present
Implemented digital onboarding and KYC solutions, reducing activation time (-40%), leveraging cloud, mobile apps, workflow automation, and Agile delivery.
IoT-based Farm Monitoring Apps
June 1, 2026 – Present
Developed predictive analytics and yield planning solutions using IoT sensors, dashboards, RPA, and cloud integration, improving farm operational efficiency.
Automated incident reporting, claims processing, and record archiving
June 1, 2026 – Present
Cutting processing/retrieval times (-70%) using UiPath, Power Automate, digital workflows, and RPA, enabling cross-team efficiency and compliance.
Real-Time Monitoring & BI Dashboards
June 1, 2026 – Present
Developed Power BI dashboards integrated with SharePoint and IoT, enhancing operational visibility, reporting accuracy (+60%), and decision-making efficiency using digital transformation, cloud solutions, and cross-functional Agile teams.
Project Management Professional (PMP)
PMI
June 1, 2026 – Present
Certified Business Analysis Professional (CBAP)
IIBA
June 1, 2026 – Present
RPA & Intelligent Automation (Advanced)
UiPath & Automation Anywhere
June 1, 2026 – Present
ITIL Foundation Certification
ITIL
June 1, 2026 – Present
AWS Cloud Practitioner / PL-200
Microsoft & AWS
June 1, 2026 – Present
Introduction to SQL
UKG (Ultimate Kronos Group)
June 1, 2026 – Present
XO Platform: Advanced Knowledge Graph Training
Kore.ai
June 1, 2026 – Present
Google Gen AI Workshops
UKG & Google AI
June 1, 2026 – Present
Business Analyst Training
LatentBridge & Bayport (Accra, Ghana)
June 1, 2026 – Present
Chatbot Training
Kore.ai & Williams Lea
June 1, 2026 – Present
Agile Virtual Experience Program
JP Morgan Chase & Co.
June 1, 2026 – Present
Data Science & Business Analytics
Udemy
June 1, 2026 – Present
Digital Banking & FinTech
Udemy
June 1, 2026 – Present
Certified Scrum Master (CSM)
Scrum Alliance
January 1, 2024 – June 1, 2025
Cultural Fit Analysis
The candidate's diverse project portfolio across multiple industries (FinTech, BFSI, Healthcare, Public Sector, Manufacturing, etc.) and experience with multi-country teams indicates a high degree of adaptability and cultural awareness. Their certifications (CSM, PMP, CBAP, ITIL, AWS, PL-200) and continuous learning initiatives (Google Gen AI, Data Science, Digital Banking) demonstrate a proactive attitude towards professional development and a commitment to staying current with industry trends. The focus on digital transformation, automation, and Agile methodologies aligns well with modern, forward-thinking organizational cultures.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, communication, and collaboration skills through their experience in facilitating Agile ceremonies, leading stakeholder workshops, and mentoring junior team members. Their ability to manage global, cross-functional teams and drive change management initiatives indicates a high operational fit for complex project environments. The emphasis on optimizing velocity, throughput, and delivery predictability, along with establishing robust project governance, suggests a methodical and results-oriented approach to project execution.