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Lead Quality Analyst with 10+ years in QA Leadership & Agile Delivery
Quality Assurance Leader with 13+ years of experience driving enterprise quality strategy, test governance, and release excellence across telecom and e-commerce digital platforms. Proven track record of leading QA teams, defining scalable test strategies, and ensuring high-quality releases in Agile environments. Experienced in end-to-end testing across web, mobile, API, and microservices architectures, collaborating closely with Product, Engineering, and Business stakeholders to deliver reliable customer experiences. Strong expertise in production stability, defect prevention, risk mitigation, and continuous quality improvement. Led QA teams of 8–12 members across multiple releases, ensuring high-quality deliveries and production stability. Certified SAFe® 6 Product Owner / Product Manager (POPM) with strong experience aligning product vision, delivery quality, and customer outcomes.
Anna University, Chennai
MBA · Technology Management
August 1, 2016 – June 30, 2016
Anna University, Chennai
B.Tech · Information Technology
August 1, 2012 – June 30, 2012
Verizon Communications
Sr Experience Specialist (Role: Sr Quality & Product Delivery Lead)
June 1, 2021 – December 1, 2025
India
Samsung (E-Commerce) – Mobile Programming LLC
Sr Quality Analyst (Role: QA Lead API & E2E Testing)
February 1, 2019 – May 1, 2021
India
AT&T – Cognizant Technology Solutions
Associate Sr Test Engineer (Role: QA Lead)
April 1, 2016 – January 1, 2019
India
British Telecom – Virtusa Polaris
QA Engineer
November 1, 2014 – April 1, 2016
India
Amazon Development Center
Quality Associate – Technology
October 1, 2012 – September 1, 2014
India
Software Testing Certification
Unknown
June 1, 2026 – Present
SAFe® 6 Product Owner / Product Manager (POPM)
Unknown
January 1, 2025 – Present
Cultural Fit Analysis
The candidate's experience across major companies like Verizon, Samsung, AT&T, British Telecom, and Amazon demonstrates adaptability to diverse corporate cultures and project environments. Their roles consistently involve leading QA efforts, collaborating with various teams, and focusing on customer outcomes, which aligns well with a culture that values quality, collaboration, and continuous improvement. The SAFe certification further indicates a fit for agile and product-focused delivery environments.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and stakeholder management skills, evidenced by leading QA teams, mentoring junior testers, and acting as a quality liaison between product, engineering, and operations. Their experience in cross-functional collaboration, conflict resolution, and executive communication suggests a high operational fit. The career achievements highlight a proactive approach to upskilling, stakeholder collaboration, and a commitment to delivering high-quality, defect-free releases, indicating a strong work ethic and team-oriented mindset.