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QA Engineer with 4+ years in Automation & Manual Testing, including Selenium, API, and Agile
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With over 4.3 years of experience in Software Testing, including automation testing(2.3 yrs) and manual testing(2 yrs) of web-based applications. Expert in Manual testing and Automation Testing (Selenium Web Driver) that includes Sanity, GUI, Functional Testing, Regression Testing, UI Testing and Database Testing using SQL, REST Assured API. Very good experience in SQL&UNIX technology. Worked on test management tool- ADO (Azure DevOps) & JIRA. Having expertise in - Telecom Billing (BSS) domain worked on SingleView & CRM. Experience in Banking domain as well.
Hexaware Technologies
Software Test Engineer
April 1, 2022 – Present
Pune, Maharashtra, India
ROC Replacement
June 15, 2026 – Present
Telstra International is a leading global supplier of managed network services and international data, voice, and satellite services. ROC is a Billing Application to generate Invoices for Telstra International customers comprising of various functional modules like Billing Account & customer management, bill profile management, tax rates & taxation rules, Products, Services, Invoicing, Usage & rating charging. ROC application manages the Billing/Invoicing operations in United States, United Kingdom, Japan, Singapore, China, India, Indonesia, Korea, New Zealand, Philippines, Thailand, Malaysia, Hong Kong, France, Germany etc. It automates and streamlines all the Billing/Invoicing business processes, reporting activities. The current billing system (Subex ROC) is approaching End of Life, CSG has been chosen to replace the billing system with Singleview..
Smart Billing and CRM System
June 15, 2026 – Present
Marketing department in a telecom operator company works hard to define rental & usage charges for different products and services. These charges are defined keeping other competitors and regulatory in mind. Broadly speaking, there are two type of tariffs, also called rate or price plans, depending terminology used in different billing system. There could be different types of charges to be applied for a product and associated services. For a given product, an operator can define one or more of the following charges, but they are not limited to only these charges, there could be some other type of charges depending on country, location and business situation: Product Initiation Charges: These are one-time charges, which can be taken from the customer as a part of installation, activation, service or initiating a connection. Product Periodic Charges: These are the charges, which can be applied on monthly or bi-monthly or yearly basis as a rental of the product and service provided. Product Termination Charges: These are the charges, which can be applied on termination of the product and service. Product Suspension Charges: These are the charges, which can be applied if a product is suspended because of some reason; for example, non-payment. Product Suspension Periodic Charges: .Product Re-activation Charges: Assuming a product was suspended due to some reason and now it needs its activation, an operator can apply re-activation charges for this service. Product Usage Charges: This is most important type of charge, which would be applied based on the usage of the service. For example, call per minute or per second, data download per MB, etc.
Cultural Fit Analysis
The candidate's experience is primarily within large-scale telecom billing systems, which suggests a fit for structured, enterprise environments. The projects demonstrate experience in complex, long-term engagements. However, the lack of diverse project types or technologies outside of core QA activities in billing systems might indicate a narrower cultural fit for roles requiring broader domain exposure or rapid technology adoption. The target role of QA Engineer aligns well with the candidate's professional experience.
Soft Skills & Operational Fit
The candidate's experience description highlights collaboration with stakeholders and helping team members, indicating a team-oriented approach. The focus on daily reporting suggests an organized and process-driven work style. However, without psychometric test results, a deeper assessment of soft skills and operational fit is limited.