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Devops Engineer with 2+ years in Multi-cloud & Kubernetes
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Cloud and DevOps Engineer with 2+ years of experience managing multi-cloud (AWS and GCP) production infrastructure for MSG91, a SaaS platform offering multiple services like SMS, WhatsApp, RCS, Email, Voice, Hello and Bot. Skilled in Kubernetes (EKS and GKE), Terraform, Ansible, CI/CD, and full-stack observability. Managed 10 or more production microservices and 10+ AWS accounts, delivered a centralized monitoring platform, automated bare-metal Asterisk VoIP servers, and achieved zero-downtime deployments across hybrid cloud environments.
Indira Gandhi Government Engineering College, Sagar, MP
Bachelor of Technology · Information Technology Engineering
January 1, 2020 – January 1, 2024
Walkover Web Solutions Pvt. Ltd (MSG91)
Cloud and DevOps Engineer
March 1, 2024 – Present
India
LinuxWorld Informatics Pvt. Ltd
Cloud and DevOps Trainee
June 1, 2023 – August 1, 2023
Jaipur, Rajasthan, India
Centralized Observability Platform - Full-Stack Monitoring Across MSG91 Microservices
June 1, 2026 – Present
Deployed Prometheus, Grafana, Loki, Tempo, Mimir, and Pyroscope across SMS, WhatsApp, RCS, Email, and Voice services, providing metrics, logs, distributed traces, and profiling in a single pane of glass, reducing MTTR and improving SLA adherence across all microservices. Configured per-service alerting rules and Grafana dashboards, and enabled log-to-trace correlation for faster root cause analysis in production incidents.
Amazon EKS Cluster Automation - Kubernetes Platform Engineering for MSG91
June 1, 2026 – Present
Automated EKS cluster provisioning with Cluster Autoscaler, ALB Ingress Controller, ExternalDNS, Cert-Manager, EBS CSI Driver, EFS CSI Driver, and IRSA, and enforced security controls including private node groups, network policies, and least-privilege IAM to standardize Kubernetes across all MSG91 projects.
Multi-Account AWS Inventory and Alerting System - Python Boto3 Cloud Governance Automation
June 1, 2026 – Present
Built a Python and Boto3 automation tool that collects real-time resource data from 10 or more AWS accounts with configurable alerting thresholds, enabling centralized cloud governance, reducing cloud costs, and eliminating the need for manual polling.
Bare-Metal Asterisk VoIP Infrastructure Automation - Telecom Infrastructure for MSG91 Voice Service
June 1, 2026 – Present
Automated configuration and deployment of 10 or more physical Asterisk VoIP servers using Ansible playbooks and roles, and created on-premises CI/CD pipelines for version-controlled bare-metal deployments, reducing deployment time by 80 percent.
Cloud-Native Microservices on Google Kubernetes Engine - Viasocket
June 1, 2026 – Present
Deployed scalable microservices on GKE with auto-scaling and load balancing, integrated Prometheus and Grafana using Helm to improve reliability by 35 percent, automated CI/CD via Cloud Build, and optimized infrastructure costs using 3-year committed-use discounts.
Multi-Cloud Infrastructure Automation with Terraform - AWS and GCP Infrastructure as Code
June 1, 2026 – Present
Created reusable Terraform modules to provision infrastructure across AWS using EC2, ELB, Auto Scaling, and ElastiCache, and across GCP using GKE and Memorystore, achieving a fault-tolerant and highly available multi-cloud architecture with 99.9 percent uptime.
AWS Cloud Practitioner Essentials
Unknown
June 1, 2026 – Present
AWS with Artificial Intelligence
Linux World Informatics Pvt. Ltd
June 1, 2026 – Present
DevOps Summer Training Certificate
Linux World Informatics Pvt. Ltd
June 1, 2026 – Present
Volunteered at RedHat Day
Linux World Informatics Pvt. Ltd
June 1, 2026 – Present
Technical Blog Writer on Medium covering Cloud, DevOps topics
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse project portfolio, including multi-cloud infrastructure, observability, and bare-metal automation, indicates adaptability and a broad technical interest. The experience with a SaaS platform (MSG91) and involvement in various services (SMS, WhatsApp, Email, Voice) suggests an understanding of business impact and a collaborative approach. The certifications and blog writing indicate a proactive learning attitude and a willingness to share knowledge, which aligns well with a culture of continuous improvement and knowledge sharing.
Soft Skills & Operational Fit
The candidate's resume highlights leadership in a trainee role, suggesting initiative and teamwork. The detailed project descriptions indicate a strong problem-solving approach and a focus on efficiency and reliability. The experience with managing multiple AWS accounts and microservices points to good organizational and operational skills. The candidate's ability to reduce MTTR, improve SLA, and cut deployment times demonstrates a results-oriented mindset.