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QA Engineer with 8+ years in Manual, API, Salesforce, and DB Testing
A Quality Assurance professional with 7+ years of experience, recently worked as a Senior Software Engineer at Pure Software Technologies Pvt. Ltd., with a strong track record across domains like banking, telecom, and finance. Skilled in manual testing, API testing, DB validation, and system integration, with solid knowledge of SDLC and STLC processes. Experienced in both Agile and Waterfall methodologies, and well-versed with tools such as Postman, Talend, JIRA, HP ALM, Q Test and Perfecto. Known for delivering high-quality outcomes in complex projects like UAPI, Salesforce, CPM, Spectrum Mobile, ETL, and ACI Wire/ACH Systems. Strong expertise in test planning, defect management, backend data validation using SQL, and cross-team collaboration. Comfortable working in onshore-offshore models and leading QA efforts across multiple phases of the project lifecycle. Brings a balanced mix of technical knowledge, attention to detail, and a collaborative mindset to ensure quality at every stage.
GGSIPU
B. Tech · IT
August 1, 2012 – June 30, 2016
CBSE
Intermediate
June 1, 2010 – May 31, 2012
CBSE
Matriculation
June 1, 2008 – May 31, 2010
Spectrum Talent Mat. Pvt. Ltd.
Sr. Functional QA Engineer
June 1, 2025 – Present
India
Pure Software Technologies Pvt. Ltd.
Senior Software Engineer
July 1, 2022 – March 1, 2025
India
Xavient Digital (Powered by TELUS International)
QA Associate
January 1, 2018 – July 1, 2022
India
BLU Gen AI (Imperial Brands)
June 1, 2025 – June 1, 2026
Gen AI application used to create the AI articles as per the inputs provided by clients, worked to check the End to End from Article creation to mark it Signed Off, Multiple User's: Editor, Reviewer, Approver etc. For each user specific role is assigned to perform the tasks. Collaborated with stakeholders to analyze BRDs and convert requirements into effective test strategies. Created and maintained test environments and test data for validating multiple endpoints and scenarios. Logged and managed defects in JIRA; worked closely with developers for timely resolution and retesting. Worked as individual contributor. Created Regression test suit.
Counterparty Management (CPM)
March 1, 2024 – February 1, 2025
The CPM project aimed to standardize and streamline the onboarding workflow for counterparties by enabling the exchange of critical client, tax, legal, and regulatory documents. It helped mitigate counterparty risk and ensured compliance with KYC, AML, and onboarding policies for both institutional and retail entities. Analyze functional and business requirements to derive robust test plans. Developed and executed test cases for various workflows across Buy Side/Sell Side user interfaces and admin portals. Validated API responses and backend data flow using Postman and Talend for integration scenarios. Managed defect lifecycle in JIRA, including triage participation and root cause analysis. Maintained test data across modules and performed regression testing during system upgrades. Actively involved in weekly sync-ups and prepared daily QA dashboards and bug metrics. Performed Performance test for smooth application stability using JMeter. Ensured data consistency across multiple interfaces by validating backend operations using SQL queries.
Universal Application Programming Interface (UAPI)
July 1, 2022 – March 1, 2024
UAPI was designed to streamline data access across various internal platforms by consolidating multiple APIs into a single interface. This unified API framework significantly reduced time and effort for clients by eliminating the need to call different APIs from various products, enhancing efficiency and integration. Collaborated with stakeholders to analyze BRDs and convert requirements into effective test strategies. Designed and executed test plans and test cases for smoke, integration, and acceptance testing. Created and maintained test environments and test data for validating multiple endpoints and scenarios. Conducted extensive API testing using Postman, validating responses, error codes, and data integrity. Logged and managed defects in JIRA; worked closely with developers for timely resolution and retesting. Delivered daily bug reports and status updates to QA leads and project managers. Contributed to onboarding and mentoring of new QA team members. Played a key role in verifying API behavior through mock servers to support parallel development and testing.
Spectrum Mobile - Charter Communications
August 1, 2020 – July 1, 2022
Spectrum Mobile is a major telecom offering from Charter Communications, delivering broadband, wireless, and mobile services (4G/5G) to retail and corporate users. The project focused on validating device activation processes, fraud checks, and service provisioning across various channels including tele sales, retail, and online platforms. Interpreted business requirements and authored test plans covering end-to-end scenarios across different sales channels. Wrote and executed SQL queries to validate backend data transformations and ensure accuracy in fraud detection processes. Developed and executed test cases for various workflows across modules (Sales, Service and Marketing). Performed DB data validations, ensured data consistency across multiple interfaces by validating backend operations using SOQL queries. Designed smoke and acceptance test cases and executed them in ALM for various modules including device activation, service onboarding, and fraud verification. Documented and tracked bugs in HP QC; collaborated with developers and business analysts for prompt resolution. Delivered daily QA status reports and participated in regular test progress and defect review meetings. Played a key role in multi-channel integration testing ensuring smooth cross-platform functionality (Retail, Online).
Spectrum Enterprise Data Integration - Charter Communications
August 1, 2019 – July 1, 2020
Projects are primarily focused on modernizing legacy cable systems into cloud-native architectures to support real-time analytics and AI-driven operations. Project focuses on integrating the Operational Support Systems (OSS) and Business Support Systems (BSS) layers. The ETL work here involves automating "lead-to-cash" workflows and synchronizing data across billing and service activation platforms. Collaborated with cross-functional teams to analyze business requirements and develop detailed test strategies and plans. Designed/Execute complex SQL queries to validate backend data transformations. Set up and maintained test environments and test data for seamless execution of test cases. Logged, tracked, and retested defects using HP ALM. Performed ETL testing using Informatica, including data validation, transformation logic checks, and log monitoring. Participated in weekly status calls and defect triage meetings; prepared daily status reports and bug summaries. Facilitated knowledge transition sessions for new QA team members and ensured consistent testing standards.
ACI - Wire/ACH Payment System
December 1, 2017 – December 1, 2019
This project focused on the testing and validation of the ACI payment solution integrated with MUFG Union Bank's systems for ACH and Wire transactions. It included end-to-end processing of NACHA files from the ACI portal to the PEP+ mainframe application (from FISERV), with final settlement via FED and EPN. The project also involved regulatory compliance testing for Same Day ACH (SDA) as per new US FED mandates. Actively participated in end-to-end testing of ACH and wire transfer workflows including file validation, data mapping, and settlement processes. Developed and executed comprehensive test plans and scenarios aligned with client requirements and regulatory standards. Engaged in daily defect triage and coordination with development teams to ensure prompt resolution and retesting of issues. Prepared test data and environments, performed integration testing, and contributed to mobile/web testing using Perfecto and Sauce Labs. Delivered clear and concise defect documentation and daily status updates to stakeholders. Supported onboarding and ramp-up of new QA members, ensuring adherence to testing best practices.
Cultural Fit Analysis
The candidate's project diversity across banking, telecom, and finance, coupled with experience in various testing methodologies (Agile, Waterfall) and tools, suggests a strong cultural fit for dynamic and evolving organizations. Their involvement in cross-functional teams and mentoring new members indicates a collaborative and growth-oriented mindset. The breadth of skills and experience in different project types (Gen AI, API integration, payment systems, mobile services) shows adaptability and a willingness to engage with diverse technical challenges.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills such as analytical thinking, problem-solving, attention to detail, effective communication, team collaboration, and time management, which are critical for a senior QA role. Their experience in onshore-offshore models and leading QA efforts indicates good operational fit for complex project environments. The resume highlights contributions to mentoring new team members, suggesting a collaborative and leadership-oriented mindset.