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Universal Banker with 10+ years in Customer Service & Relationship Management in Banking
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Client-focused professional with experience in customer service, relationship management, administration, and operational support within fast-paced environments. Known as a reliable, resilient, and growth-orientated individual with a proactive approach, strong communication skills, and the ability to build positive relationships with people from diverse backgrounds. Calm, thoughtful, and emotionally intelligent by nature, with a reputation for being trustworthy, empathetic, and a good listener. Eager to leverage strong interpersonal, organisational, and problem-solving skills into a new career opportunity.
Unisa
Advanced Certificate in Accounting Sciences
August 1, 2025 – Present
Unisa
Higher Certificate in Banking
August 1, 2021 – Present
Heathfield High School
MATRIC
June 1, 2004 – Present
Standard Bank
Universal Banker
January 1, 2013 – Present
India
First Aid, Level 1
Nosa College
January 1, 2025 – Present
Universal Banker, Level 1
Standard Bank
January 1, 2021 – Present
RE5 Accredited (FAIS Representative)
Financial Planning Institute of Southern Africa
January 1, 2018 – Present
Cultural Fit Analysis
The candidate's profile indicates a strong cultural fit for roles emphasizing customer-centricity, compliance, and teamwork within a structured financial environment. Their experience in relationship building and complaint resolution aligns with values of client satisfaction and service excellence. However, the lack of diverse project experience outside of retail banking limits the breadth of cultural adaptability for roles requiring significant cross-industry or varied technical collaboration.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including communication, empathy, problem-solving, and a proactive approach, which are crucial for customer-facing roles. Their experience in a fast-paced retail banking environment indicates good operational fit for roles requiring high accuracy, compliance, and client interaction. The ability to balance work and studies also highlights discipline and ambition.