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Customer Support Associate with 2+ years in customer service, operations & leadership.
BBA graduate from Tetso College, Nagaland, with leadership experience in student and youth governance, currently serving as General Secretary of the Makury Students' and Youth Organisation. Hospitality intern with hands-on exposure to customer service, team coordination, and day-to-day business activities. Published columnist in The Morung Express with strong written and verbal communication skills. Proficient in Microsoft Word, Excel, and PowerPoint, with excellent organizational, problem-solving, and teamwork abilities. Seeking an administrative or business support role where I can contribute effectively while developing my professional career.
Tetso College
Bachelor of Business Administration (BBA)
August 1, 2023 – June 30, 2026
Don Bosco Hr. Sec. School
Higher Secondary (Class XII) · Science Stream
June 1, 2023 – May 31, 2023
Foodies Restaurant
Intern
January 1, 2025 – Present
Dimapur, Nagaland, India
Rethinking the NLTP Act: When Prohibition Fails
The Morung Express
January 1, 2024 – Present
Cultural Fit Analysis
The candidate's involvement in student and youth organizations, coupled with leadership roles, suggests a proactive and community-oriented individual. Their experience in a restaurant internship indicates adaptability and a service-oriented mindset. The publication demonstrates intellectual curiosity and engagement with societal issues. These aspects suggest a good cultural fit for roles requiring teamwork, initiative, and customer focus.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including decision-making, analytical thinking, research & writing, communication & public speaking, leadership, and team coordination. These are highly relevant for a Customer Support Associate role, indicating a good operational fit for handling customer interactions and problem-solving.