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QA Automation Engineer with 10+ years in Pega, Automation Testing & Project Management
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Assessing your cultural and operational fit
Experienced and enthusiastic Software Profession with over 12 years of track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving, and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in domains like eCommerce, Case Management Applications, Insurance, Education, Health Care, Banking, CRM system etc.
Govt. College of Engineering & Textile Technology, Berhampore
B.Tech · Computer Science & Engineering
August 1, 2004 – June 30, 2008
Capgemini India Pvt Ltd
Senior Consultant
February 28, 2019 – Present
Kolkata, West Bengal, India
Family Business
Not Specified
April 1, 2014 – December 1, 2018
India
Webgrity, Kolkata
Project Manager
June 24, 2013 – March 14, 2014
Kolkata, West Bengal, India
Navigators Software Pvt Ltd.
Test Lead
January 12, 2012 – March 14, 2013
India
Datacore India Pvt Ltd.
Senior SQE
April 9, 2009 – July 5, 2011
India
COX
February 28, 2019 – June 1, 2026
It is the largest telecom industry in USA where the company is dealing with selling their own telecom products like video equipment, phone, data, data equipment etc. The company expanded into more than 200+ locations in USA and having 6M customer base. The application provides new/existing plans to purchase from web or mobile or from Customer Care channels. I have worked as a Business Process Management Lead and handled responsibilities like: Managing production defects, Defect Prioritization with Business/Dev Team, Incident Management & Troubleshooting, Reporting of incidents, Requirement Analysis, Sprint Planning, Application Testing/UAT, PVT or Post Deployment Validations. Platform: Pega, JAVA. Tools & Technology Used: Postman, Jira, MS Excel, Manual & Automation Testing. Operating System: Windows 11.
Roche
March 14, 2014 – December 1, 2018
It is the 5th largest health care solution provider. The company is engaged in manufacturing innovative medicines and distribute the same for consumers in throughout world. The application of Roche is a Case Management solution where the health care provider allows to manage various cases, attach respective studies and cascading approvers to approve them. I have worked as a Pega Application Analyst and handled responsibilities like: Test Planning, Test Case Creation, Test Execution, Defect Management, Test Reporting, Team Management, Coordination with teams, Post deployment validations. Platform: Pega. Tools & Technology Used: Jira, Postman, Ms Excel, Manual & Automation Testing (Selenium Webdriver). Operating System: Windows 10.
UNILEVER
June 24, 2013 – March 14, 2014
Unilever PLC is a British multinational consumer packaged goods company headquartered in London, England. It was founded in 1930 following the merger of Dutch margarine producer Margarine Unie with British soap maker Lever Brothers. The company's products include baby food, beauty products, cleaning agents, healthcare and hygiene products, and toothpaste. It is the largest producer of soap in the world, and its products are available in over 190 countries. In order to manage the logistics, we have provided logistic management solution in Pega to Unilever that will help them to manage their product warehouses, create cases, approvers to approve them and view reports. The application allows to manage their information in different regions as clusters like Africa, Europe, Asia Pacific etc. I have worked as a Test Lead and handled responsibilities like: Test Management, Bug Reporting, Testing of new requirements in a Sprint, Incident Management & Troubleshooting, Reporting of incidents, Requirement Analysis, PVT or Post Deployment Validations, Coordination with Teams and Stakeholders. Platform: Pega, JAVA. Tools & Technology Used: Postman, Jira, MS Excel, Manual & Automation Testing. Operating System: Windows 11.
BoostMySale
January 12, 2012 – March 14, 2013
BoostMySale is a multi-vendor-based eCommerce platform where the company allows to create your own ecommerce website to sell products (like Shopify). I have worked as a Test Lead and handled responsibilities like: Test Management, Test Planning, Defect Management, Test Reporting, Test Execution, UAT Support, Post Deployment Validations, Team Management. Platform: Cake PHP & MySQL. Tools & Technology Used: Jira, Postman, Ms Excel, Manual Testing, Automation Testing. Operating System: Windows 10.
Playwright TypeScript: GenAI + MCP Servers + Cucumber BDD
Capgemini
June 1, 2026 – Present
Selenium Python
Capgemini
June 1, 2026 – Present
Certified in Agile Software Development
Coursera
June 1, 2026 – Present
Certified in Jira
Coursera
June 1, 2026 – Present
Certified in Power BI
Udemy
June 1, 2026 – Present
Pega Certified Business Architect in 8.8 version
Pega
September 1, 2023 – Present
Full Stack Development course on ML and AI
Skillslash
January 1, 2023 – Present
Pega Certified System Architect in 8.3 version
Pega
June 1, 2019 – Present
Cultural Fit Analysis
The candidate has worked across various industries (telecom, healthcare, consumer goods, e-commerce) and in different team sizes, indicating adaptability. Their roles have consistently involved coordination with multiple teams and stakeholders, suggesting a collaborative mindset. The certifications in Pega and various automation tools show a commitment to continuous learning and staying updated with industry trends. The diverse project experience and leadership roles suggest a proactive and responsible individual who can integrate well into different organizational cultures.
Soft Skills & Operational Fit
The candidate's resume highlights strong interpersonal, problem-solving, and analytical skills, which are crucial for a senior QA Automation Engineer. Their experience in managing production defects, coordinating with business/dev teams, and leading testing efforts suggests good operational fit. The certifications in Agile and Jira further support their ability to work effectively in modern development environments. The gap in employment for a family business might require further clarification to understand its impact on their professional development and operational readiness.