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Application Support with 10+ years in Banking Products & IT Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To work for an esteemed organization, which nurture competence and rewards hard work and also encourages me to attain my personal goals in congruence with the attainment of the organizational goals, thereby giving me the opportunity to learn and grow simultaneously with the organization
Anna University, Chennai
Bachelor of Engineering · Computer Science
August 1, 2011 – June 30, 2014
Directorate of Technical Education
Diploma in Computer Science and Engineering · Computer Science and Engineering
August 1, 2009 – June 30, 2011
Arab National Bank
Senior Advisor Application Support
May 1, 2024 – Present
Riyadh, Riyadh Region, Saudi Arabia
LTIMindtree
onsite Senior Application Support Engineer
April 1, 2023 – April 1, 2024
Riyadh, Riyadh Region, Saudi Arabia
TaslimaTranding Center Est
onsite ITG Application Support
November 1, 2018 – February 1, 2023
Riyadh, Riyadh Region, Saudi Arabia
HCL Technologies
Technical Analyst
June 1, 2017 – October 1, 2018
Madurai, Tamil Nadu, India
Onward eServices Ltd
Onsite L1 Desktop Support Engineer
January 1, 2016 – May 1, 2017
Chennai, Tamil Nadu, India
Vasan Dental Care Private Ltd
IT Executive Engineer
July 1, 2015 – December 1, 2015
Chennai, Tamil Nadu, India
Orblogic Technologies Private Ltd
Desktop Support Engineer
May 1, 2014 – April 1, 2015
Chennai, Tamil Nadu, India
Cultural Fit Analysis
The candidate has a consistent career path in IT support, progressing through various roles and companies, including major organizations like HCL Technologies, LTIMindtree, and Arab National Bank. The long tenure in application support roles, especially within the banking domain, indicates a strong alignment with roles requiring stability and deep industry knowledge. The experience across different companies and client environments (e.g., Deutsche Bank, Riyad Bank, Arab National Bank) suggests adaptability to diverse organizational cultures and operational models. The focus on application support aligns well with the target role, indicating a good cultural fit for a service-oriented and problem-solving environment.
Soft Skills & Operational Fit
The candidate's resume highlights experience in coordinating with various teams (developers, testers, project managers, vendors) and external clients, suggesting strong collaboration and communication skills. The 24/7 production support experience indicates a high degree of responsibility, stress handling, and commitment to operational excellence. Managing ticketed query systems and ensuring comprehensive databases of resolutions points to strong organizational and problem-solving abilities. The candidate's career progression from Desktop Support to Senior Advisor Application Support demonstrates a growth mindset and adaptability.