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Customer Support Associate with 1+ years in Sales & Data Analysis
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Energetic and detail-oriented fresher with excellent English communication skills, eager to contribute to efficient claim follow-ups and accurate claim status reporting. Quick learner with a focus on building rapport over calls and ensuring timely resolution of issues, while maintaining professionalism and accuracy.
Kerala University
Bsc Statistics · Statistics
N/A – June 30, 2023
Royal Oak
Sales Executive
January 1, 2025 – Present
India
Sales Data Visualization Dashboard
June 17, 2026 – Present
Created an interactive dashboard to analyze and visualize sales trends and customer data. Improved decision-making insights by highlighting key metrics like sales growth and product performance.
Diploma in Machine Learning and Python
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's background includes a Bsc in Statistics and a Diploma in Machine Learning and Python, alongside a sales executive role and a data visualization project. This diverse skill set and interest in both technical and customer-facing roles suggest adaptability and a proactive learning attitude. While the target role is Customer Support Associate, the technical inclinations could indicate a desire for growth into more data-driven or analytical support functions in the future. The self-project demonstrates initiative and problem-solving, which are positive indicators for cultural fit in a dynamic environment.
Soft Skills & Operational Fit
The candidate's profile highlights strong soft skills such as analytical thinking, problem-solving, team collaboration, adaptability, attention to detail, time management, and communication skills. These are highly relevant for a Customer Support Associate role, which often requires effective interaction, issue resolution, and meticulous record-keeping. The sales executive experience further reinforces client-handling and communication abilities, suggesting a good operational fit for customer-facing responsibilities.