Help & Supportcareers@gravityer.com
Application Support & ITIL Best Practices
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Analytical thinker with expertise in problem-solving and technical troubleshooting. Collaborates effectively across teams to address complex issues, ensuring timely resolution of incidents and driving continuous improvement. Maintains comprehensive documentation to streamline team operations.
Soundarya Institute of Management and Science
Bachelor of Commerce
August 1, 2019 – June 30, 2019
Concentrix
Application Support Engineer - Associate
April 1, 2022 – October 1, 2025
Bengaluru, Karnataka, India
[24]7.ai
System Engineer - Digital Interaction Advisor
September 1, 2019 – January 1, 2022
Bengaluru, Karnataka, India
Certification on Business Analytics with Excel and Tableau 10
Unknown
May 1, 2026 – Present
Cultural Fit Analysis
The candidate's emphasis on collaboration, continuous improvement, and structured problem-solving (ITIL, RCA) indicates a strong cultural fit for a team-oriented and process-driven environment. Their proactive approach to monitoring and incident prevention aligns with a culture focused on reliability and operational excellence.
Soft Skills & Operational Fit
The candidate exhibits strong analytical thinking and problem-solving capabilities, crucial for identifying anomalies and resolving complex technical issues. Their experience in managing the end-to-end incident lifecycle, adhering to ITIL best practices, and maintaining a knowledge base demonstrates a robust operational mindset. They also highlight effective collaboration across teams and a commitment to continuous improvement through RCA and documentation.