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Director of Sales with 10+ years in Telecom & IT Sector
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Senior business leader with 20 years of experience driving revenue growth and digital innovation across the Telecom and IT sectors. A subject matter expert in Key Account Management and Cloud/SaaS Transformation, distinguished by receiving the Prime Minister's award for excellence in national E-governance delivery. Proven track record of managing cross-functional teams and achieve 99.59% SLA Compliance and maintaining 100% collection efficiency during global disruption. Expert in navigating the full lifecycle of high-end enterprise products from contract renewals to complex infrastructure deployment.
Dr. B. R. Ambedkar Open University
PG Diploma · Computer Application
N/A – June 30, 2004
Dr. B. R. Ambedkar Open University
B. Com
N/A – June 30, 2002
DXC Technology
Key Account Run Lead
August 1, 2022 – September 1, 2023
India
Jio
Key Account Manager
November 1, 2015 – July 1, 2022
India
Eagle Software Ind Pvt Ltd
Project Manager
December 1, 2010 – May 1, 2015
India
Reliance Communications
Customer Relationship Manager (CRM)
July 1, 2007 – October 1, 2010
India
Airtel Relationship Centre
Store Manager
April 1, 2003 – May 1, 2007
India
Improve Process and Deliver Operational Excellence
Unknown
June 1, 2026 – Present
Introduction to Artificial Intelligence
Unknown
June 1, 2026 – Present
Project Management Foundations
Unknown
June 1, 2026 – Present
Quality Management for Operational Excellence
Unknown
June 1, 2026 – Present
Information Security
Unknown
June 1, 2026 – Present
PPM Project Managers
Unknown
June 1, 2026 – Present
Business Process Improvement
Unknown
June 1, 2026 – Present
Cloud Computing BC DR Best Practices
Unknown
June 1, 2026 – Present
Generative AI
Unknown
June 1, 2026 – Present
Key Account Management
Unknown
June 1, 2026 – Present
Operational Excellence Workout and Kaizen Facilitator
Unknown
June 1, 2026 – Present
Consulting Foundations Client Relationship Management
Unknown
June 1, 2026 – Present
DXC LDSM - Supply Matching Process
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across multiple prominent companies (DXC Technology, Jio, Reliance Communications, Airtel) and various roles (Key Account Run Lead, Key Account Manager, Project Manager, CRM, Store Manager) indicates adaptability and a broad understanding of different organizational cultures. Their focus on customer satisfaction, team mentorship, and continuous improvement aligns well with a performance-driven and client-centric culture. The breadth of certifications, including AI and Cloud Computing, suggests a proactive approach to learning and staying current with industry trends.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in client relationship management, strategic planning, team leadership, and problem-solving. Their operational fit is high, with a focus on process improvement, KPI tracking, and ensuring service level agreements are met. Experience in managing critical incidents and contract negotiations further highlights their operational capabilities.