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QA Engineer with 3+ years in IT Service Management
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
ServiceNow Certified System Administrator (CSA) certified last year with over 3 years of Functional and Manual Testing experience. Strong knowledge in ServiceNow ITSM modules, platform configuration and support. Seeking remote ServiceNow Tester or Administrator roles.
Excel Engineering College
B.E · Electronics and Communication Engineering
N/A – June 30, 2021
ServiceNow Platform
Administrator (Hands-on)
February 1, 2025 – Present
India
HCL Technologies
Software Engineer (Tester)
November 1, 2022 – January 1, 2025
India
Webberax Private Limited
Associate Junior Software Engineer
September 1, 2021 – May 1, 2022
India
Microsoft Azure AZ-900
Unknown
June 1, 2026 – Present
ServiceNow Certified System Administrator (CSA)
Unknown
June 1, 2025 – Present
Cultural Fit Analysis
The candidate's experience spans different roles (Software Engineer Tester, ServiceNow Administrator, Associate Junior Software Engineer) and industries (IT services, platform administration, email marketing), indicating adaptability. The focus on ServiceNow and manual testing aligns well with a QA Engineer role, particularly in organizations utilizing ServiceNow. The certifications in ServiceNow and Azure suggest a proactive approach to skill development. However, the diversity of projects is limited to professional experience, with no personal projects mentioned.
Soft Skills & Operational Fit
The candidate highlights being a quick learner, adaptable, possessing strong analytical and problem-solving skills, and being a good communicator and team player. These traits are beneficial for a QA Engineer role, especially in collaborative environments and for adapting to new testing methodologies or tools. The experience in managing incident/request lifecycles and user access suggests an organized and process-oriented approach.