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Senior QA Enginneer with 5+ years in Salesforce platforms & AI validation
Results-driven Senior Salesforce QA Engineer with ~5 years of end-to-end testing expertise across Sales, Retail, Health, Insurance, and Real Estate domains. Proficient in designing and executing manual and automated test strategies on Salesforce platforms including Sales Cloud, Service Cloud, and Health Cloud. Certified Salesforce professional with hands-on experience in Provar, Copado Robotic Testing (CRT), and TestSigma. Unique expertise in Agentforce testing, Generative AI app validation, and LLM prompt response verification. Strong background in SOQL-driven data validation, RTM preparation, UAT delivery management, and CI/CD pipeline integration. Immediate joiner, open to pan-India relocation, actively seeking Senior / Lead Salesforce QA roles.
JNTU Anantapur
B.Pharmacy
August 1, 2016 – June 30, 2020
LVR Junior College
Intermediate (MPC)
June 1, 2014 – May 31, 2016
ZPH School
SSC
June 1, 2013 – May 31, 2014
Concentrix Catalyst
Salesforce QA Engineer (SDET-1)
January 1, 2025 – Present
India
Deintellekt (Client: Link Logistics)
Salesforce QA Engineer
June 1, 2023 – September 1, 2024
India
Cognizant (Client: Viatris)
Salesforce Admin & QA
January 1, 2022 – June 1, 2023
India
Cognizant (Client: Newmark)
QA Engineer
April 1, 2021 – January 1, 2022
India
BST - Sales Cloud QA (Concentrix)
January 1, 2025 – June 1, 2026
End-to-end QA ownership covering functional testing, UAT coordination, and RTM management. Automated regression use cases in TestSigma, reducing repetitive manual effort significantly.
Lease Reforecasting (Link Logistics)
June 1, 2023 – September 1, 2024
Provar-driven automation for Lead-to-Order and Lease workflow validations. Integration testing for Salesforce-to-ERP data flows; CI/CD pipeline support via Copado CRT.
Argus Safety Database (Viatris)
January 1, 2022 – June 1, 2023
Health Cloud testing including patient safety workflows, data migration, and HIPAA-aligned validations. Agentforce and GenAI feature testing — AI agent flows, LLM output verification, prompt accuracy.
CIQ Platform (Newmark)
April 1, 2021 – January 1, 2022
Full test cycle execution covering Smoke, Sanity, Regression, and UAT scenarios. SOQL-based data validation and Zephyr test management for sprint-based releases.
Salesforce Administrator
Salesforce Certified
June 1, 2026 – Present
AI Associate
Salesforce Certified
June 1, 2026 – Present
MuleSoft Associate
Salesforce Certified
June 1, 2026 – Present
Agile Methodologies
Certified | Agile Practitioner
June 1, 2026 – Present
AI Specialist
Salesforce Certified
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked with diverse clients (Concentrix, Link Logistics, Viatris, Newmark) across various domains (Sales, Retail, Real Estate, Health), indicating adaptability to different organizational cultures and project requirements. Their experience with both manual and automation testing, coupled with exposure to AI/GenAI features, shows a proactive approach to learning and embracing new technologies. The certifications in Salesforce Administrator, AI Associate, AI Specialist, and Agile Methodologies further demonstrate a commitment to professional growth and alignment with industry best practices, which are positive indicators for cultural fit within a forward-thinking team.
Soft Skills & Operational Fit
The candidate's resume highlights strong organizational skills through RTM, Test Strategy, and Test Plan preparation. Their experience in coordinating with business stakeholders and cross-functional teams, leading defect triage meetings, and facilitating knowledge transfer sessions indicates good communication and collaboration skills. The mention of working in Agile environments (Scrum, Sprint Planning, Kanban) suggests a good operational fit for dynamic development teams. The candidate's immediate availability and openness to relocation also contribute positively to operational fit.