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QA Automation Engineer with 3+ years in Manual & Automation Testing, specializing in IVR, Chatbot, R
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Software Tester with 3.8 years of experience in Manual and Automation Testing, specializing in delivering high-quality software solutions across IVR, Chatbot, RCS, and Payment domains. Proficient in analyzing requirements, designing test scenarios, and executing test cases to ensure application stability and performance. Hands-on experience in Selenium WebDriver with Java and automation framework design using Page Object Model (POM). Strong expertise in handling dynamic elements, synchronization, cross-browser testing, and regression automation. A detail-oriented and collaborative professional committed to delivering reliable and efficient software solutions.
St. Joseph's Academy of Higher Education and Research Moolamattom
Bachelor of Computer Application · Computer Application
August 1, 2018 – June 30, 2021
St Mary's Higher Secondary School Arakulam
Plus Two
June 1, 2016 – May 31, 2018
St Mary's Higher Secondary School Arakulam
SSLC
June 1, 2016 – May 31, 2016
Prudent Technologies Pvt Ltd
Senior Quality Assurance Engineer
October 1, 2022 – Present
India
Communication Platform as a Service (CPaaS)
October 1, 2022 – Present
CPaaS (Communication Platform as a Service) is a robust IVR platform designed to streamline communication flows through both a user-friendly interface and API integration. With a focus on flexibility, it enables the design of inbound and outbound flows using various objects available on the platform. These flows can be activated using a DNI (Dialed Number Identification), ensuring seamless and efficient call management. Whether handling simple inbound calls or complex outbound campaigns, the platform adapts to various communication needs. Key features include inbound flow, outbound flow, click-to-call, OBD (Outbound Dialing) campaign, and dynamic OBD campaign management, Voice Streaming.
Software Testing Certification
STC TECHNOLOGIES, KOCHI
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in Agile environments and collaboration with various teams suggests a good cultural fit for dynamic, team-oriented roles. The breadth of tools and technologies used (Selenium, Appium, Postman, JMeter, Git, Jira) indicates adaptability and a willingness to learn and apply diverse technical solutions. The focus on delivering reliable and efficient software solutions aligns with a quality-driven culture.
Soft Skills & Operational Fit
The candidate's experience description highlights collaboration with Product Owners and development teams, participation in Agile ceremonies, and defect tracking, indicating good operational fit and teamwork skills. The professional summary also mentions being detail-oriented and collaborative.