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Assessing your cultural and operational fit
Associate with 1+ years in client support, business development, and accounting.
Delivered effective client support for unsecured loan cases by providing customized repayment and settlement solutions. Skilled in negotiating with banks and NBFCs to achieve favorable outcomes while maintaining a high standard of professionalism and empathy. Managed high-volume interactions, resolved complex and sensitive cases, and ensured accurate documentation and compliance, contributing to efficient case closures and improved client satisfaction. Also worked as a Business Development Executive with experience in communicating with international students and promoting educational courses based on their requirements Skilled in lead generation follow ups client relationship management and resolving queries while working in a target oriented environment and contributing towards business growth and student engagement.
Jadavpur University-Kolkata
Diploma · Computerized Financial Accounting
April 1, 2023 – April 1, 2025
Vijaygarh Jyotish Ray College-Kolkata
Bachelor's degree · Commerce
March 1, 2021 – December 1, 2024
Expert Panel-Kolkata
Client Success Associate
September 1, 2025 – Present
Kolkata, West Bengal, India
WriteX-West Bengal
Business Development Executive
July 1, 2024 – August 1, 2025
West Bengal, India
Cultural Fit Analysis
The candidate's experience in client success and business development, coupled with education in Commerce and Computerized Financial Accounting, suggests a fit for roles requiring client interaction, financial acumen, and business growth focus. The diversity of roles (client support, business development) and industries (finance, education) indicates adaptability. The stated willingness to relocate anywhere also points to flexibility. However, the target role is 'Associate', which aligns with their experience level, but the specific nature of the 'Associate' role is not defined, making a precise cultural fit assessment challenging.
Soft Skills & Operational Fit
The candidate exhibits strong communication, negotiation, and customer service skills, which are crucial for client-facing roles. Their experience in managing complex cases and working in target-oriented environments suggests resilience and a results-driven attitude. The ability to ensure accurate documentation and compliance indicates attention to detail and operational effectiveness. However, the resume does not provide sufficient information to assess stress handling or team collaboration beyond general inferences.