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Manager - HR with 10+ years in HR Shared Services & Operations
Enthusiastic results-oriented MBA HR professional / lead with 12 years of experience in HR Shared Services/HR Operations (Hire to Retire) for USA, Australia / New Zealand and India. Extensive knowledge of HR processes and procedures, including end-to-end employment lifecycle for HR Administration activities. Demonstrated experience in handling all HR Operations with a customer centric approach. Hands on HR process transition, process implementation and SOP’s and KPI’s. Leading and supervising the HR team, Developing and growing the HR team Working with established or newly established teams with a strong and collaborative approach to team management Wide-ranging use of IT tools and systems such as SAP, ServiceNow and Success Factors Collaborative, supportive HR leadership approach with stakeholders
CVLNR institute of science &Technology
MBA (H.R)
August 1, 2009 – June 30, 2011
Nalanda Degree College, SK University
B.Sc.
August 1, 2006 – June 30, 2009
Infogain Pvt Ltd
HR Transformation Lead
August 1, 2025 – Present
India
Msg Global Solutions
HRBP & Operations Specialist
June 1, 2024 – December 31, 2024
India
Alstom Transportation (India)
HR Admin Team Leader Australia & New Zealand – APAC Shared Services (incl. deployment of HR Delivery Model)
April 1, 2022 – April 1, 2024
India
ABB (India)
HR Senior Specialist & SME - USA
March 1, 2017 – April 1, 2022
India
Aforeserve.com
Assistant Manager – HR
August 1, 2016 – February 1, 2017
India
Reveille Technologies (Mindtree)
HR Business Partner
May 1, 2014 – August 1, 2016
India
Wipro technologies
HR Generalist
May 1, 2013 – April 1, 2014
India
Netconnect PVT ltd(Fidelis)
Payroll Lead
April 1, 2012 – April 1, 2013
India
Shared Service Deployment for Australia and New Zealand at Alstom
June 14, 2026 – Present
Key change agent for Shared Service Deployment for Australia and New Zealand at Alstom covering HR operational processes, new systems & tools
APAC pilot for new HR Delivery Model
June 14, 2026 – Present
Team leader for APAC pilot for new HR Delivery Model
Cultural Fit Analysis
The candidate's diverse experience across multiple companies (Infogain, MSG Global Solutions, Alstom, ABB, Aforeserve, Reveille Technologies, Wipro, Netconnect) and international exposure (USA, Australia/New Zealand) indicates adaptability and a broad understanding of different organizational cultures. Their involvement in HR transformation and deployment projects suggests a proactive and change-oriented mindset. The emphasis on team development and collaborative stakeholder management aligns well with a positive cultural fit for a leadership role.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills through their experience in team leadership, stakeholder management, employee engagement, and grievance resolution. Their operational fit is excellent, with a clear focus on HR Shared Services, process optimization, and a customer-centric approach to HR delivery. The resume highlights continuous improvement, KPI tracking, and a structured approach to HR governance, which are critical for a senior HR role.