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Data Analyst with 3+ years in Data Validation & Business Insights
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Data Analyst with 3+ years of hands-on experience in data validation, quality auditing, root cause analysis, and reporting within US Healthcare & HR Operations. Proficient in SQL, Power BI (including DAX), Advanced Excel, R, and Python. Demonstrated ability to transform raw operational data into actionable business insights, automate reporting workflows, and maintain 99%+ data accuracy. Transitioning into a full-time Data Analyst role with proven analytical skills and a portfolio of end-to-end data projects.
Bharathiar University
Master of Business Administration · HR & Finance
September 1, 2021 – April 1, 2023
Bharathiar University
Bachelor of Commerce
July 1, 2018 – May 1, 2021
Wipro Ltd.
Data & Operations Analyst (DVS / Healthcare)
December 1, 2025 – Present
India
Wipro Ltd.
Data Processor & Quality Analyst (DVS / HR Benefits)
May 1, 2023 – November 1, 2025
India
Olist E-Commerce Customer & Operations Analytics Dashboard
June 1, 2026 – June 1, 2026
Developed a multi-page interactive Power BI dashboard analyzing 98K+ customer transactions from a Brazilian e-commerce platform (Olist), delivering actionable business insights across customer satisfaction, payment behavior, order growth, logistics, and geographic distribution. Wrote DAX measures to compute KPIs including weighted average review score (4.1 overall), payment method share %, YoY order growth rate, and freight volume contribution by year. Customer Satisfaction KPI: 57K customers (57.3%) gave 5-star ratings; combined 4-5 star satisfaction rate = 76.2% — indicating strong product-market fit. Flagged 11K 1-star responses (11%) as a churn-risk segment requiring CX intervention. Payment Insights: Credit card dominates at 75% share (75K customers); Boleto at 20K (20%). Voucher + Debit Card combined = only 5K (5%), signalling an opportunity to retire or upsell low-adoption payment channels. Order Growth Analysis: Orders grew from 41 in 2016 → 1,204 in 2017 → 1,843 in 2018 — a 4,395% growth over 2 years, with the steepest acceleration (2,837%) occurring in Year 1, confirming rapid early-stage market expansion. Freight & Logistics KPI: 2018 accounted for 59.7% of total freight volume (1.84K), up from 39% in 2017 and just 1.3% in 2016 — directly correlated with order growth and indicating a need for logistics capacity planning going forward. Geographic Concentration: São Paulo (SP) holds 41.75K customers (52% of total), followed by Rio de Janeiro (12.85K, 16%) and Minas Gerais (11.64K, 14%). Business insight: 82% of customers are concentrated in 3 states — targeted regional marketing to under-penetrated states (RS, PR, SC) could unlock 18% incremental growth. Business Recommendation: Prioritize CX improvement workflows for 1-star reviewers, optimize credit-card checkout flows as the primary revenue channel, and invest in SP/RJ/MG logistics capacity while expanding marketing into RS and PR for sustainable growth.
HR Data Validation & Audit Quality Tracker
June 1, 2026 – June 1, 2026
Designed an Excel-based audit tracker to monitor dependent eligibility verification accuracy across 5,000+ records, integrating Pivot Tables, VLOOKUP, and conditional formatting to surface error patterns by document type, processor, and week. Queried operational data using SQL (MySQL) to identify top error categories, resulting in targeted SOP revisions that cut error recurrence by 35%. Dashboard KPIs tracked: First-pass accuracy rate, SLA breach %, error recurrence index, and weekly throughput — enabling data-driven performance conversations with stakeholders.
Data Analytics Certification
Unknown
June 1, 2026 – Present
MBA – Human Resources & Finance
Bharathiar University
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, including HR data validation and e-commerce analytics, shows adaptability and a broad interest in applying data analysis across different business contexts. Their experience in a large organization like Wipro suggests an ability to work within structured environments and contribute to team goals. The MBA in HR & Finance, combined with a Data Analytics Certification, indicates a proactive approach to skill development and a desire to bridge business understanding with technical capabilities. The focus on improving processes and achieving measurable results aligns with a performance-driven culture.
Soft Skills & Operational Fit
The candidate demonstrates strong attention to detail, process improvement capabilities, and a commitment to data accuracy. Their experience in training new analysts and resolving participant queries indicates good communication and problem-solving skills. The focus on HIPAA compliance highlights a strong sense of responsibility and adherence to regulatory standards, which is crucial in data-sensitive environments. The ability to manage end-to-end document lifecycles and maintain SLAs points to strong organizational and operational management skills.