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Software Engineer with 10+ years in CRM Solution Architecture & Development
Salesforce Technical Lead with 9+ years of experience delivering large-scale, multi-cloud CRM solutions across Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Proven leader in solution design, technical governance, code quality, and scalable architecture while remaining hands-on with Apex and Lightning Web Components. Proven track record of leading end-to-end implementations including Quote-to-Cash automation, Partner Portals, Customer 360 solutions, and large-scale case management systems. Experienced in building scalable, high-performance applications with optimized data models, bulk-safe frameworks, and reusable component architectures. Hands-on experience integrating Salesforce using REST/SOAP APIs, Platform Events, and Named Credentials. Strong understanding of sharing models, governance limits, CI/CD pipelines, and enterprise security standards. Adept at collaborating with architects, product owners, and cross-functional teams in Agile environments to deliver high-quality, scalable, and business-driven Salesforce solutions.
Abdul Kalam Technical University/UPTU, Lucknow
Bachelor in Technology
August 1, 2016 – Present
TRATOR INC
SALESFORCE TECHNICAL LEAD
July 1, 2023 – Present
India
ACCENTURE
SALESFORCE TECHNICAL LEAD
August 1, 2021 – July 1, 2023
India
TCS
SALESFORCE LEADDEVELOPER
October 1, 2018 – August 1, 2021
India
TCS
Salesforce Developer
December 1, 2016 – October 1, 2018
India
Salesforce certified Platform Developer 1
Salesforce
June 1, 2026 – Present
Salesforce certified Administrator
Salesforce
June 1, 2026 – Present
Salesforce certified App Builder
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked with multiple large organizations (TRATOR INC, ACCENTURE, TCS) and has a consistent career progression within the Salesforce ecosystem. The diversity of projects, from CPQ implementation to Customer 360 and financial process automation, demonstrates adaptability and a broad understanding of business domains. The focus on scalable, high-performance, and secure solutions aligns with best practices, indicating a good cultural fit for an organization valuing robust engineering.
Soft Skills & Operational Fit
The candidate's resume highlights leadership in technical design, mentoring development teams, and collaborating with architects and product owners in Agile environments. This indicates strong operational fit for a senior role requiring both technical depth and team interaction. The impact statements across various projects suggest a results-oriented approach.