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Lead Quality Analyst with 10+ years in Manual Testing & Quality Assurance across Telecom, Insurance,
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Functional Testing Lead with 9.5+ years of experience in Manual Testing and Quality Assurance across Telecom, Insurance, and Banking domains. Proven expertise in UAT, System Integration Testing, API Testing, and SAP Testing, with a strong track record of leading testing initiatives, ensuring defect-free releases, and aligning QA strategies with business goals. Recognized for customer-centric delivery and stakeholder collaboration.
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Bachelor’s Degree · Computer Applications
N/A – Present
Birlasoft Limited
Sr. Technical Lead – Testing Services
April 1, 2022 – Present
Bengaluru, Karnataka, India
Birlasoft Limited
Test Lead
October 1, 2019 – March 31, 2022
Bengaluru, Karnataka, India
TCS (Client: MLC)
IT Analyst
September 1, 2018 – October 31, 2019
Bengaluru, Karnataka, India
Wipro Technologies
Senior Project Engineer
December 1, 2016 – July 31, 2018
Bengaluru, Karnataka, India
Wipro (WASE Program)
Software Trainee
August 1, 2012 – November 30, 2016
India
T-Mobile Metro Transformation
April 1, 2022 – June 30, 2026
Led UAT Finance testing for multi-brand billing platform integration. Validated subscriber growth initiatives and revenue streams. Ensured seamless system integration across multiple applications.
MLC Digital Platform
September 1, 2018 – October 31, 2019
Tested end-to-end insurance lifecycle including claims and policy management. Delivered API and functional validation for customer-facing portals.
Shining Star of Customer Centricity
T-Mobile
January 1, 2022 – Present
Certificate of Appreciation
MLC Project
January 1, 2019 – Present
Cultural Fit Analysis
The candidate's experience across diverse domains (Telecom, Insurance, Banking) and with large organizations (Birlasoft, TCS, Wipro) suggests adaptability and exposure to various corporate cultures. Their involvement in 'transformation programs' and 'digital platforms' indicates a willingness to engage with evolving technologies and methodologies. The leadership roles and project highlights demonstrate a collaborative approach, working with cross-functional teams and business stakeholders, which aligns well with a team-oriented environment.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and stakeholder management skills, evidenced by leading UAT initiatives, coordinating with business stakeholders, and managing cross-functional teams. Their experience in defect tracking, risk mitigation, and quality improvements using tools like JIRA and qTest indicates a structured and process-oriented approach to QA. The 'Shining Star of Customer Centricity' award highlights a customer-focused mindset, which is crucial for a lead role.