Data Analyst with 2+ years in Retail Analytics & Customer Support
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Assessing your cultural and operational fit
Results-driven Data Analyst with practical experience in retail analytics, customer segmentation, and business performance analysis. Completed a Data Analytics Internship at Phinco Elite, working on real world datasets to generate actionable insights. Strong analytical mindset combined with professional experience in customer operations, enabling effective communication, problem-solving, and stakeholder support. Seeking an entry-level analytics role to apply SQL, Power BI, and Excel skills in data-driven decision making.
Vishweraya College of Engineering & Technology
M. Tech · Embedded Systems
August 1, 2023 – June 30, 2025
TRR College of Engineering & Technology
B. Tech · Electronics & Communication Engineering
August 1, 2017 – June 30, 2020
Nawab Shah Alam Khan College of Engineering & Technology
Diploma · Electronics & Communication Engineering
August 1, 2014 – June 30, 2017
Intouch CX
Process Executive
August 1, 2023 – May 1, 2025
India
Texas Review
Chat Support Executive
March 1, 2021 – February 1, 2023
India
Mobile Device Forensics: User Activity Logging & Analysis
June 30, 2026 – Present
Designed a forensic approach to capture and log user activity from mobile devices. Analyzed application usage, event logs, and user behavior patterns - Focused on data collection, traceability, and activity analysis for investigation purposes - Strengthened skills in data logging, analysis, and structured reporting.
Eye Blink Controlled Virtual Keyboard
June 30, 2026 – Present
Developed an assistive system using brain sensor signals and Raspberry Pi - Enabled text input through eye-blink detection for physically challenged users.
Automatic Speed Control of Vehicles
June 30, 2026 – Present
Implemented RF communication to regulate vehicle speed in restricted zones.
Digital Control of Modern Trains
June 30, 2026 – Present
Designed IR sensor-based control logic to improve train safety and automation.
Cultural Fit Analysis
The candidate's academic projects are diverse, ranging from embedded systems to mobile forensics, indicating a broad interest in technical problem-solving. However, the professional experience is primarily in customer support, which is not directly aligned with a Data Analyst role. The data analytics internship shows an attempt to bridge this gap, but the overall breadth of experience directly relevant to data analysis is limited. The academic projects, while technical, do not directly showcase data analysis methodologies or tools beyond basic data collection and logging.
Soft Skills & Operational Fit
The candidate's professional experience in chat support roles indicates strong communication skills, customer service orientation, and the ability to manage customer records using CRM tools. These experiences suggest an operational fit for roles requiring interaction with stakeholders and meticulous data handling, which are valuable for a Data Analyst.