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Software Engineer with 2+ years in Python, MySQL & Technical Support.
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Assessing your cultural and operational fit
Analyst at HCL Technologies with 1+ year of experience in customer-facing technical support, Python backend development, and MySQL database optimisation. Comfortable owning problems end-to-end from root-cause analysis through scripted fix to stakeholder communication. ITIL Foundation Certified with hands-on exposure to incident management, SLA adherence, and cloud fundamentals (AWS, Azure). Side projects include full-stack web applications demonstrating database design, authentication, and deployment.
Technocrats Institute of Technology, Bhopal
B.Tech · Computer Science & Engineering
September 1, 2020 – May 1, 2024
HCL Technologies
Analyst
May 1, 2024 – Present
Noida, Uttar Pradesh, India
Event Management System
January 1, 2023 – May 1, 2024
Architected and delivered a full-stack web application covering event creation, user registration, scheduling, and real-time status tracking – demonstrating end-to-end feature ownership. Designed backend data model with role-based access control, enforcing permission boundaries between organisers and attendees; implemented storage, retrieval, and session logic in PHP + MySQL.
Crime Reporting System
January 1, 2022 – December 1, 2023
Built and deployed a full-stack application with user authentication and structured reporting features; managed the complete software lifecycle from local development through server deployment. Integrated MySQL for persistent, queryable data storage with parameterised queries to guard against injection vulnerabilities.
ITIL Foundation Certified
Unknown
June 1, 2026 – Present
Microsoft AI Fundamentals (AI-900) Certified
Microsoft
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, including an Event Management System and Crime Reporting System, shows initiative and a breadth of interest in applying technical skills to different problem domains. Their current role as an Analyst at HCL Technologies, while technical, leans more towards support and configuration rather than pure software engineering. This might require a cultural shift towards a more development-focused environment. The skills listed are relevant to a Software Engineer role, but the depth in modern frameworks and distributed systems is not explicitly demonstrated, which could impact cultural fit in a fast-paced, cutting-edge development team.
Soft Skills & Operational Fit
The candidate demonstrates strong problem-solving abilities through root-cause analysis and query optimization. Their experience in customer-facing roles and incident management indicates good communication and operational fit for roles requiring user interaction and support. The ability to conduct code reviews and contribute bug fixes also points to a collaborative mindset.