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QA Engineer with 3+ years in Telecom BSS OSS testing and automation.
QA Programmer Analyst with nearly 4 years of experience in TELECOM DOMAIN BSS OSS testing. Complete experience in Telecom Domain all through my career. Wider experience in Telecom COTS products such as NC BSS & OSS, RBM (NETCRACKER), KENAN FX (AMDOCS), PEGA (Agent desktop, Decisioning, NBO, NBA & Predictive analysis), ASAP – service activation platform (METASOLV), MPGW (ERICSSON - Mobile Provisioning). Working experience in BSS COTS solution such as NetCracker Order Management covering lead to order and order to bill journeys. Having wider hands-on experience in telecom business process framework components includes CRM, SERVICE ORDER MANAGEMENT, INVENTORIES, E2E PROVISIONING SYSTEMS, SALES & CARE, PRODUCT OFFERING CATALOG, BILLING SYSTEMS, PROMOTIONS. Strong knowledge in the theory, principles of telecom and products Broadband Internet, Fixed & Mobile postpaid, Prepaid, wireless, Telephony services and Digital Television real E2E provisioning and rating & billing management covering B2C & B2B customers. Strong experience in CSS-OSS-BSS testing, Telecom ETOM Framework & business process. Rich experience in Customer journey, touchpoints mapping from stories till end user experience. Experience in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements by using Selenium WebDriver, experience in TestNG testing Framework. Worked in a fast-paced agile, waterfall & V-model environment. Flexible, ability to work independently.
Fatima College, Madurai
Bachelor of Computer Application
N/A – June 30, 2020
COGNIZANT TECHNOLOGY SOLUTIONS
Senior Test Engineer | Cognizant Role: Programmer Analyst
November 1, 2020 – July 1, 2024
India
Cultural Fit Analysis
The candidate's experience is highly specialized in the telecom domain, which suggests a good fit for companies operating in this sector. The exposure to various COTS products and methodologies indicates adaptability. However, the lack of diverse project experience outside of telecom might limit cultural fit for roles requiring broader industry exposure. The single company experience for nearly 4 years shows loyalty but also a potential lack of exposure to different organizational cultures.
Soft Skills & Operational Fit
The candidate demonstrates experience in reviewing requirements, mapping customer journeys, test design, data management, defect tracking, and daily progress reporting, indicating strong operational fit for a QA role. The resume also highlights flexibility and ability to work independently, which are valuable soft skills.