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Sales Development Representatives with 8+ years in Customer Engagement & Digital Marketing
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Multifaceted professional with extensive experience in Customer Engagement, Inside Sales (B2B & B2C), SaaS Product Sales, Digital Marketing, Technical Support, and Utility Services. Skilled in managing global clientele, driving operational efficiency, and mentoring high-performing teams. Proven track record of thriving in pilot processes and handling escalations with precision.
Jharkhand Academic Council
Intermediate
N/A – May 31, 2009
Priyadarshini College of Engineering & Architecture, Nagpur
B.Tech · Mechanical Engineering
N/A – June 30, 2013
Georgia Power via Deel & Insight Global
Customer Service Representative (contractual)
April 1, 2024 – July 1, 2025
India
Aeries Technologies (Bangalore)
Senior Customer Engagement Specialist (contractual)
November 1, 2021 – July 1, 2022
India
Regalix India
Senior Account Strategist – Google Ads
July 1, 2018 – January 1, 2021
India
Teletext Holidays
Travel Advisor (International Sales – UK Process)
September 1, 2016 – June 1, 2018
India
Krishnapatnam Port (TSK Logistics)
Junior Engineer / Shift In-Charge
December 1, 2013 – February 1, 2015
India
Volvo India Pvt Ltd
Trainee Engineer
August 1, 2013 – October 1, 2013
India
Social Media Marketing Foundations
LinkedIn Learning
June 1, 2026 – Present
The Future of Workplace Learning
LinkedIn Learning
June 1, 2026 – Present
Getting Started with Your Training Program
LinkedIn Learning
June 1, 2026 – Present
Inbound Marketing Certification
HubSpot Academy
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse professional background, including roles in customer service, sales, and account strategy across different companies and industries, indicates adaptability and a willingness to engage in varied work environments. Their experience in team management and training new hires suggests a collaborative and leadership-oriented mindset. The certifications in Inbound Marketing and Social Media Marketing show a proactive approach to skill development relevant to modern sales and marketing. While the target role is Sales Development Representative, the candidate's experience aligns well with the proactive, client-focused nature of the role, suggesting a good cultural fit for a growth-oriented sales team.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills through their experience in team management, coaching, and client interaction. Their background in various customer-facing roles, including sales and customer service, suggests a proactive and client-centric approach. The ability to thrive in pilot processes and handle escalations indicates resilience and problem-solving capabilities. The diverse experience across different industries (utility, marketing, travel) suggests adaptability and a broad operational fit for dynamic sales environments.