Shivani Pathak

Pune, Maharashtra, India

Since April 15, 2026

About

Results-driven QA Lead with 6+ years of experience in Quality Assurance, Salesforce CRM testing, and end-to-end validation across Banking & Financial Services domains. Proven expertise in test strategy, Agile delivery, UAT governance, API testing, and stakeholder collaboration. Experienced in leading QA teams, improving release quality, and ensuring business-critical system stability for enterprise applications.

Skills

Api TestingAPI IntegrationTestingProblem SolvingApisSQL ServerQA methodologiesSalesforce Marketing CloudQA EngineersQuality Assurance

Key Strengths

Extensive experience (6+ years) as a QA Lead, directly aligning with the target role.
Proven expertise in Salesforce CRM testing (Classic & Lightning, LOS 2.0 & 3.0) and end-to-end validation across banking and financial services domains.
Strong leadership capabilities, including managing a team of 10 QA engineers, defining test strategy, and improving release quality.
Demonstrated ability to reduce production defects (32%) and manage numerous enterprise releases (15+ per quarter).
Proficient in key QA methodologies and tools: Agile Scrum, SDLC/STLC, API Testing (Postman), SQL/SOQL, Jira, UAT Management, and Defect Lifecycle Management.
Experience in stakeholder collaboration, cross-functional team coordination, and vendor management.

Cultural & Operational Fit

Cultural Fit Analysis

The psychometric test score is 0, which indicates a complete lack of data or a failure in this assessment. Therefore, a comprehensive cultural fit analysis cannot be performed based on the provided assessment data. While the resume mentions collaboration and leadership, these are not validated by the psychometric test results.

Soft Skills & Operational Fit

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Evaluating your skill match against the job requirements…

Assessing your cultural and operational fit

Key Strengths

Extensive experience (6+ years) as a QA Lead, directly aligning with the target role.
Proven expertise in Salesforce CRM testing (Classic & Lightning, LOS 2.0 & 3.0) and end-to-end validation across banking and financial services domains.
Strong leadership capabilities, including managing a team of 10 QA engineers, defining test strategy, and improving release quality.
Demonstrated ability to reduce production defects (32%) and manage numerous enterprise releases (15+ per quarter).
Proficient in key QA methodologies and tools: Agile Scrum, SDLC/STLC, API Testing (Postman), SQL/SOQL, Jira, UAT Management, and Defect Lifecycle Management.
Experience in stakeholder collaboration, cross-functional team coordination, and vendor management.

Cultural & Operational Fit

Cultural Fit Analysis

Soft Skills & Operational Fit