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Sr. Quality Analyst with 4+ years in Quality Evaluation & Process Optimization
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Dedicated and detail-oriented Sr. Quality Evaluator with Approx. Four years of experience in BPO industry. Adept at problem-solving, creative thinking, and leadership. Seeking to leverage my expertise in quality evaluation and technical skills in a dynamic organization that values dedication and professional growth.
Dr. Shyama Prasad Mukherjee University
Bachelor's Degree
August 1, 2021 – June 30, 2021
Globiva
Sr. Quality Analyst
September 1, 2025 – Present
India
Concentrix
Sr. Quality Evaluator
February 1, 2022 – September 1, 2025
India
Public Speaking Skills Professional Certificate
LinkedIn Learning, in collaboration with Toastmasters International
May 11, 2025 – Present
Six Sigma Foundations
LinkedIn Learning – Project Management Institute (PMI)
April 13, 2025 – Present
Cultural Fit Analysis
The candidate has experience across two companies (Concentrix and Globiva) in similar roles, indicating stability and focus within the quality domain. The certifications in Six Sigma and Public Speaking suggest a proactive approach to learning and professional growth, which aligns with a culture of continuous improvement. The stated skills like 'Quick Learning & Adaptability' also support a positive cultural fit for dynamic environments. However, the lack of diverse project experience outside of BPO quality roles limits the breadth of cultural exposure.
Soft Skills & Operational Fit
The candidate's resume highlights problem-solving, analytical thinking, leadership, and team management skills. The Public Speaking certification suggests an ability to communicate effectively and present findings, which is crucial for a Sr. Quality Analyst. The Six Sigma Foundations certification indicates an understanding of process improvement methodologies, aligning well with operational excellence.