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Head of Data & AI @ Majid Al Futtaim
I build AI organisations that generate measurable, lasting commercial value. Over 19 years across retail, aviation, and e-commerce, I've done this twice from scratch — founding the Cognitive Computing Centre of Excellence at Emirates Group, and the AI & Data function at Majid Al Futtaim, one of the Gulf's largest diversified conglomerates. Both grew into enterprise-wide organisations that moved the needle at group level. At Majid Al Futtaim, I lead a 60+ person AI organisation across data science, data engineering, analytics, AI products, and platform. We've put 30+ data science products and 7 GenAI solutions into production — generating AED 1B+ in annual incremental value across retail, entertainment, and real estate. On the marketing side, AI-driven campaigns generate AED 1B in incremental turnover annually, with a 23% reduction in customer churn and 38% NPS improvement across brands. On GenAI, I govern the Group's foundation model strategy across 16+ brands — overseeing multi-modal deployments spanning conversational AI, voice intelligence, and agentic marketing automation. My focus is always on commercial viability, responsible use, and enterprise-grade scalability — not technology for its own sake. What I've learned after building two AI functions: the hardest part is never the models. It's the operating model. The governance. The talent. The culture of experimentation. And the ability to walk into an ExCom room and convert AI output into capital allocation decisions. That's what I do. 📌 19 years in enterprise AI | 2 AI CoEs founded | Teams of 100+ | AED 2B+ delivered 📌 Keynote Speaker — World AI Expo Dubai 2025 📌 DT100 — UAE's Top 100 Digital Transformation Leaders 2025 📌 IIT Roorkee • Georgia Tech (OMSCS) • Wharton/Northwestern Research Collaborator
Georgia Institute of Technology
Master of Science (MS), Machine Learning
N/A – Present
UCAM Universidad Católica San Antonio de Murcia
Master of Business Administration - MBA, Finance
N/A – Present
Indian Institute of Technology, Roorkee
B.Tech, Industrial Engineering
N/A – Present
Majid Al Futtaim
Head of Data & AI
February 1, 2020 – Present
Dubai, United Arab Emirates · On-site
Emirates
Head of Cognitive Computing
August 1, 2012 – February 1, 2020
Dubai
DXC Technology
Senior Software Consultant
August 1, 2007 – August 1, 2012
India
Storytelling for Leaders
June 24, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience in building and leading AI organizations, coupled with a strong focus on delivering measurable business value, indicates a proactive and results-oriented approach. Their diverse project portfolio across different industries (retail, aviation, finance) and their leadership in establishing AI centers of excellence suggest adaptability and a strong drive for innovation. The candidate's background aligns well with a senior ML Engineer role that requires not only technical depth but also strategic vision and the ability to drive large-scale initiatives.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic thinking, and the ability to build and manage large, cross-functional AI teams. Their experience in driving measurable business outcomes and managing significant budgets indicates strong operational acumen. The focus on GenAI governance and responsible AI use aligns with modern enterprise requirements. The candidate's career progression from a Senior Software Consultant to Head of Data & AI roles suggests strong problem-solving and leadership development.