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Data Analyst with 2+ years in data analysis & process improvement
Business Analyst with experience in data analysis, process improvement and digital operations within fast-paced environments. Proficient in requirements gathering, data validation and supporting system migrations while ensuring SLA compliance and data accuracy. Skilled in Microsoft Excel, Salesforce, CRM, ERP and data reporting tools, with a strong focus on process optimization and quality assurance. Demonstrates strong stakeholder communication, problem solving and cross functional collaboration to deliver actionable insights and improve business performance. Currently based in UAE with immediate availability.
Centre for Continuing Education Kerala (CCEK, Government of Kerala)
Professional Diploma · Shipping and Logistics
August 1, 2023 – June 30, 2025
University of Calicut
Master of Business Administration · Finance and Marketing
August 1, 2023 – June 30, 2023
University of Calicut
Bachelor of Commerce · Finance
August 1, 2021 – June 30, 2021
Wipro
Analyst- Digital Operations and Platforms
January 4, 2024 – January 17, 2026
India
ESAF Small Finance Bank- Corporate Head Office
Intern- Administration, Infrastructure and Procurement
May 4, 2023 – March 30, 2024
India
NGC3 to C1
June 13, 2026 – Present
Converted 200+ boolean search queries daily into acceptable format, improving migration efficiency and closed on TAT. Conducted thorough four-eye checks to ensure data accuracy and compliance with quality standards in data migration. Took ownership of assigned tasks and consistently met deadlines while maintaining a high level of attention to detail meeting Service Level Agreement (SLA). Utilized excel and other systems such as Citrix, Salesforce, CRM for efficient data management and reporting. Maintained strict adherence to company policies, code of ethics, and quality processes in all tasks. Fostered collaboration by actively participating in team meetings and workshops, contributing to a positive work culture. Displayed a proactive learning attitude and continuously improved workflow knowledge to enhance process efficiency. Demonstrated strong communication skills to effectively liaise with internal teams and address client concerns. Followed proper checklist and achieve targets efficiently. Constantly communicate with offshore (US, UK and Canadian) client team to resolve any abrupt issues. Earned client recommendation on LinkedIn for exceptional performance in data migration, accuracy and timely delivery within SLA guidelines. Learned basics of Power BI and used dashboards for reporting of mandatory course completion.
C3 to C1
June 13, 2026 – Present
Converted 200+ boolean search queries daily into acceptable format, improving migration efficiency and closed on TAT. Conducted thorough four-eye checks to ensure data accuracy and compliance with quality standards in data migration. Took ownership of assigned tasks and consistently met deadlines while maintaining a high level of attention to detail meeting Service Level Agreement (SLA). Utilized excel and other systems such as Citrix, Salesforce, CRM for efficient data management and reporting. Maintained strict adherence to company policies, code of ethics, and quality processes in all tasks. Fostered collaboration by actively participating in team meetings and workshops, contributing to a positive work culture. Displayed a proactive learning attitude and continuously improved workflow knowledge to enhance process efficiency. Demonstrated strong communication skills to effectively liaise with internal teams and address client concerns. Followed proper checklist and achieve targets efficiently. Constantly communicate with offshore (US, UK and Canadian) client team to resolve any abrupt issues. Earned client recommendation on LinkedIn for exceptional performance in data migration, accuracy and timely delivery within SLA guidelines. Learned basics of Power BI and used dashboards for reporting of mandatory course completion.
Cultural Fit Analysis
The candidate's experience in diverse projects involving data migration, process improvement, and administration, along with their proactive learning attitude and collaborative approach, suggests a good cultural fit for dynamic teams. Their focus on quality assurance and meeting deadlines aligns with performance-driven cultures. The client recommendation on LinkedIn also highlights their ability to build positive external relationships.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including ownership, attention to detail, collaboration, proactive learning, and effective communication. Their experience in meeting SLAs and adhering to company policies indicates a good operational fit for structured environments. The ability to communicate with offshore teams and manage vendor relationships further enhances their operational readiness.