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QA Automation Engineer with 4+ years in Salesforce, Pega, and Web applications testing
Over 3.6+ years of experience in Quality Assurance and Software Testing, specializing in Salesforce, Pega, and Web applications. Skilled in validating Salesforce configurations, workflows, and Lightning components to ensure end-to-end business process accuracy. Hands-on experience with Salesforce Trailhead modules to stay current with platform updates, new features, and best practices in testing and automation. Proven track record of managing Salesforce projects throughout the testing lifecycle from planning to execution and delivery. Expertise in manual and automated testing, ensuring software reliability, functionality, and performance across platforms. Skilled in test case design, test plan implementation, and defect management using industry-standard tools. Hands-on experience in bug tracking and defect reporting, ensuring timely resolution and product quality improvement. Proficient in automation testing frameworks such as Selenium, TestNG, Cucumber, and JUnit, and in designing hybrid and data-driven frameworks. Strong understanding of SDLC, STLC, Agile . Experienced in integration, regression, functional, and UAT testing for complex enterprise applications. Collaborated with cross-functional teams including developers, business analysts, and to ensure seamless project execution. Adept at analyzing requirements, identifying test scenarios, and maintaining high-quality standards in project deliveries.
Shadan Women's College of Engineering and Technology
Bachelor of Technology · Computer Science
July 1, 2016 – August 1, 2020
Adaps
Test Engineer
February 1, 2023 – Present
Hyderābād, Telangana, India
GlobalLogic
Associate Analyst
July 1, 2021 – February 1, 2022
Hyderābād, Telangana, India
Accredited Service Provider (ASP)
June 28, 2026 – Present
The Accredited Service Provider (ASP) scheme is a NSW Government initiative introduced in 1995 that allows accredited, non-government businesses to perform contestable work on the state's electricity distribution network. The primary objective is to provide consumers with access to a competitive market of qualified service providers for tasks related to connecting properties to the electricity network, while ensuring safety and technical standards are met. The Accredited Service Provider (ASP) Scheme in NSW accredits businesses to perform contestable work on the electricity network, giving consumers a choice of providers for connecting their property. Administered by the Office of Energy and Climate Change, this scheme allows consumers to choose a company to connect them to the network, increase their electricity supply, or extend the network, ensuring safety and competition in the market. There are three levels of accreditation for different types of work: Level 1 for network construction, Level 2 for service line connections, and Level 3 for design.
DTU
June 28, 2026 – Present
DTU is a process that appears to involve verifying the visibility of development types for the respective category types selected, as well as making certain documents mandatory in requirements and upload stage information. In essence, it sounds like DTU is a procedure or system used to ensure that the appropriate development types are visible based on the category types selected. Additionally, it mandates certain documents to be provided during the requirements and upload stages of a project or process.
Saving our Species (SoS)
June 28, 2026 – Present
Saving our Species (SoS) Connect objective is to implement a comprehensive, centralized platform that enables end-to-end management and reporting of conservation strategies, project actions, and organizational performance. This solution includes modules for strategy creation, monitoring metrics, and conservation actions tracking, complemented by features supporting annual planning, reporting, and forecasting. This solution also integrates user roles, site polygons, and document uploads to ensure accurate spatial and contextual data mapping. This implementation also includes Custom and summary reports, image libraries, dashboards, and public register tools are incorporated to support transparent data dissemination. Administrative controls such as user permissions, application settings, content management, and multi-entity project handling to ensure scalability, and operational efficiency
National Energy Bill Relief (NEBR) /SALESFORCE TESTING
June 28, 2026 – Present
Around 1.6 million NSW households and 320,000 small businesses are eligible for a new National Energy Bill Relief payment in financial year 2023-24. Eligible low-income households, pensioners, self-funded retirees, families and carers will receive a one-off $500 bill relief payment towards their electricity bills. Eligible small businesses using less than 100 megawatt hours (MWh) of electricity per year will receive a one-off $650 bill relief payment towards their electricity bill. The National Energy Bill Relief Fund is a joint initiative between the Australian and NSW Governments. The National Energy Bill Relief payment is in addition to any existing NSW energy rebates you receive.
MTI
June 28, 2026 – Present
MTI is in workers compensation industry delivering a broad range of post-acute integrated network health solutions. They leverage their ITC (Integrated Care Teams) expertise and unified MTi360® platform to deliver medical and financial results for those they serve.
Heritage Management System (HMS)
June 28, 2026 – Present
The HMS is a digital system for lodging Heritage Act applications and searching heritage information on an interactive map across NSW. It replaces existing manual paper-based application processes. Our goal is to have one coordinated online system that is easy to use, transparent and streamlined. HMS will be used by a broad range of stakeholder groups including State Heritage Register owners, industry and heritage professionals, and local and state government agencies. Through HMS we will process applications and provide advice more efficiently. Some of the key features include: Ability to set up a secure login for access to applications, Track progress of your applications via the dashboard, Receive emails at key stages of your application process, Explore and search an interactive map and view heritage spatially.
Land and Housing Corporation (LAHC) MSC /SALESFORCE TESTING
June 28, 2026 – Present
NSW Land and Housing Corporation's (LAHC) role is to actively grow and manage the supply of the right types of housing, at the right time, in the right areas, for people in need in NSW communities. It manages the largest portfolio in Australia, with over 125,000 properties. LAHC owns and maintains social housing properties across NSW. These properties are leased to residents by the Department of Communities and Justice. LAHC also leases properties directly to Community Housing Providers.
ISTQB Certified Tester Foundation Level v4.0 (CTFL)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience spans various government initiatives in NSW, indicating adaptability to different project domains and stakeholder environments. The consistent use of BDD, Selenium, and Cucumber across multiple projects suggests a preference for structured and collaborative testing approaches. The breadth of testing types performed (Functional, System, Integration, Regression, UAT, Browser Compatibility, Device Testing) shows a comprehensive approach to quality assurance. The candidate's experience with Salesforce testing aligns well with enterprise application environments, suggesting a good fit for organizations dealing with complex systems. The certification in ISTQB further reinforces a commitment to industry best practices.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills through working with development teams, business analysts, and stakeholders. Their experience in Agile environments and participation in sprint ceremonies suggests good operational fit. The ability to analyze requirements and identify test scenarios indicates strong analytical thinking. However, the resume does not provide specific examples of problem-solving under pressure or conflict resolution, which are important for senior roles.