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Quality Assurance Engineer with 4+ years in Manual, API, and CRM testing
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Assessing your cultural and operational fit
Quality Assurance Engineer with over 4 years of experience in software testing, including manual and automation testing, as well as API testing using Postman. Strong knowledge of Agile and SDLC methodologies, with hands-on experience in test planning, defect tracking, database validation using SQL, and performance testing. Committed to delivering high-quality software and fostering effective team collaboration. Experienced in testing CRM workflows such as user/customer onboarding, profile management, and role-based access within enterprise platforms, with a strong functional understanding of workflows, profiles, and permissions.
Jawaharlal Nehru Technological University, Kakinada
B.Tech · Mechanical Engineering
N/A – June 30, 2025
Vitech Systems Asia Private Limited
Associate Quality Analyst
September 1, 2025 – October 1, 2025
India
Inteq Software LLP
Associate Quality Assurance Engineer
June 1, 2021 – September 1, 2025
Hyderābād, Telangana, India
Sage Central
June 29, 2026 – Present
Application Overview: Sage Central is a centralized administrative and CRM-enabled enterprise platform used by a large publishing organization to manage customer/user workflows, content operations, roles, and integrations across multiple systems (Smart Books, Smart Journals). - System integration between multiple legacy publishing systems. - Admin portal for content metadata management, user roles, and workflow monitoring. - Centralized dashboard for content lifecycle and approvals. - RESTful API integrations with third-party services. - CRM-style workflows for managing customer/user profiles, roles, and access permissions. - Workflow approvals and business process automation for internal users. - Conducted regression and smoke testing for multiple Agile releases. - Tested CRM-related modules including onboarding, profile management, and approval workflows. - Validated end-to-end customer workflows across integrated systems. - Gained functional exposure to Salesforce CRM concepts (objects, workflows, roles, permissions).
NNA Applications
June 29, 2026 – Present
Application overview: The NNA (National Notary Association) application is a secure, web-based platform that provides end-to-end notary services across the United States, including online training, background screening, certification, identity verification, document management, and eNotarization capabilities. - Validated end-to-end workflows for notary registration, background checks, and certification. - Performed functional and regression testing of ID verification services integrated using third-party tools. - Managed defect lifecycle using JIRA and supported multiple compliance releases.
Cultural Fit Analysis
The candidate's project experience in diverse domains like publishing/digital media (Sage Central) and legal services/compliance (NNA Applications) indicates adaptability and a broad understanding of different business contexts. Their stated passion for improving processes and user experiences, along with a desire to grow automation expertise, suggests a proactive and growth-oriented mindset that would fit well within a team focused on continuous improvement. The collaboration with cross-functional teams and participation in Agile ceremonies also points to a team-oriented approach.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in Agile ceremonies, sprint planning, and collaboration with cross-functional teams. Their personal statement highlights a proactive approach to quality assurance, focusing on process improvement and user experience, which aligns well with a dynamic QA environment. The ability to manage defect lifecycles and deliver detailed reports indicates good organizational and communication skills within a team context.