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Talent Acquisition Specialist/ US IT Recruiter with 1+ years in IT Recruitment & Customer Support
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Assessing your cultural and operational fit
Results-driven and adaptable professional with 1.5 years of progressive experience in Business Development, IT Recruitment, and Customer Support across diverse industries. Skilled in talent acquisition, client relationship management, customer support, and HR processes, with hands-on exposure to recruitment trends in IT, candidate lifecycle management, and performance-driven customer service delivery. Adept at working in fast-paced environments, balancing business objectives with client satisfaction, and driving measurable outcomes.
NIIS Institute of Business Administration
MBA · HR & Marketing
August 1, 2023 – June 30, 2025
Buxi Jagabandhu English Medium School
Matriculation (CBSE Board)
N/A – May 31, 2018
Biju Patnaik College of Science and Education
Intermediate (CHSE Board)
N/A – May 31, 2020
Biju Patnaik College of Science and Education
Bachelor of Commerce (B.Com)
N/A – June 30, 2023
Adventa Tech Inc
Business Development Executive / IT Recruiter
April 1, 2025 – Present
India
Axis Outsourcing
HR Intern – Recruitment & Selection Project
June 10, 2024 – July 30, 2024
India
Concentrix
Customer Support Associate
February 1, 2024 – August 31, 2024
India
Tech Mahindra
Customer Support Associate
June 1, 2023 – December 31, 2023
India
Cultural Fit Analysis
The candidate's diverse experience across customer support and IT recruitment, coupled with an ongoing MBA in HR & Marketing, suggests adaptability and a proactive approach to career development. Their involvement in researching modern hiring trends and recommending digital tools indicates an openness to innovation. The experience in both client-facing and internal HR roles shows a well-rounded perspective, which can contribute positively to team dynamics and organizational culture. The target role aligns well with their recent experience and educational pursuits.
Soft Skills & Operational Fit
The candidate demonstrates strong communication and problem-solving skills from their customer support roles, achieving high CSAT scores and handling escalations. Their experience in team mentoring and collaborating with QA teams suggests good teamwork and a feedback-driven approach. The recruitment experience highlights negotiation, client relationship management, and data analysis skills, which are crucial for a Talent Acquisition Specialist. The ability to work under tight deadlines and manage multiple positions indicates good operational efficiency.