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Senior QA Enginneer with 4+ years in Salesforce application testing
Senior Salesforce Test Engineer with 4+ years of experience in Salesforce application testing, specializing in Sales & Service Cloud, functional validation, and end-to-end QA processes. Strong expertise in manual testing, integration testing (INT), system integration testing (SIT), user acceptance testing (UAT), regression testing, sanity testing, exploratory testing, and production validation. Hands-on experience validating Sales & Service Cloud functionalities, including Lead and Opportunity Management, Account and Contact creation, business workflows, Salesforce CPQ (Configure, Price, Quote), and system behavior across Salesforce Classic and Lightning Experience. Proficient in creating and maintaining test cases, test scenarios, test plans, test data, and defect reports following standard QA and STLC methodologies. Skilled in using Azure DevOps for test management, defect tracking, and reporting; familiar with JIRA, TestRail, and Confluence. Actively involved in Agile/Scrum ceremonies, including sprint planning, defect triage, release readiness reviews, retrospectives, and UAT support. Effective communicator with strong analytical and problem-solving skills, capable of collaborating with developers, business analysts, and stakeholders to deliver high-quality releases. Experience in mobile testing (iOS and Android platforms) to ensure cross-platform stability and performance. Rapid learner with strong analytical skills, independently and collaboratively debugging and solving complex issues.
LPU, India
Master of Computer Application
August 1, 2022 – June 30, 2024
Integral University, Lucknow, India
Master of Business Administration
August 1, 2020 – June 30, 2022
Integral University, Lucknow, India
Bachelor of Technology
August 1, 2016 – June 30, 2020
Kendriya Vidyalaya OEF Kanpur, India
12th
N/A – Present
Kendriya Vidyalaya OEF Kanpur, India
10th
N/A – Present
Scientific Meditech LLP
Senior Salesforce Test Engineer
November 1, 2025 – Present
India
Tata Consultancy Services
Salesforce QA Engineer
May 1, 2022 – November 1, 2025
Lucknow, Uttar Pradesh, India
Certified Salesforce Administrator (ADM-201)
Unknown
June 1, 2026 – Present
ServiceNow ITSM(Udemy)
Udemy
June 1, 2026 – Present
Excel to Power BI
Unknown
June 1, 2026 – Present
ISTQB Foundation Level (Udemy)
Udemy
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across two companies (TCS and Scientific Meditech LLP) and involvement in diverse testing activities (Sales Cloud, website integrations, mobile testing) suggest adaptability. Their participation in Agile/Scrum activities and collaboration with developers and business analysts indicate a team-oriented approach. However, the lack of diverse project types beyond Salesforce-centric QA might limit broader cultural exposure.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical and problem-solving skills, effective communication, and the ability to collaborate with various stakeholders. Their experience in Agile/Scrum environments suggests a good operational fit for dynamic teams. The ability to independently and collaboratively debug and solve complex issues is a valuable asset.