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Customer Support Associate with 1+ years in Remote Work & Customer Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Motivated B.Com graduate (2025) with proven remote freelance experience as Virtual Assistant and Audiobook Narrator. Excel in active listening, clear bilingual communication (Hindi + English), and customer service from National Travels. Skilled in Tally ERP9 (Grade A), basic accounting (CMA Foundation – 80%), MS Office, and remote task management. Self-disciplined quick learner eager to deliver accurate administrative support and outstanding customer experience.
I.C.M.A.I
CMA foundation
August 1, 2022 – June 30, 2022
MDS UNIVERSITY AJMER.
Bachelor of Commerce
August 1, 2022 – June 30, 2025
National Travels
Customer Service Executive
March 1, 2025 – December 1, 2025
Beāwar, Rajasthan, India
Tally ERP9 (Grade A)
Unknown
June 1, 2026 – Present
RS-CIT Computer Course
VMOU Kota
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience in customer service, virtual assistance, and audiobook narration, coupled with their academic background in Commerce, suggests adaptability and a broad skill set. Their self-discipline and fast-learning attributes align well with a culture that values continuous improvement and proactive problem-solving. The target role of 'Customer Support Associate' aligns directly with their recent experience and stated skills, indicating a good cultural and functional fit.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including active listening, clear communication, problem-solving, and conflict resolution. Their experience as a Virtual Assistant and Audiobook Narrator suggests self-discipline, fast learning, and the ability to manage tasks independently, which are beneficial for operational efficiency in a customer support role. The ability to build customer loyalty indicates a customer-centric approach.