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QA Automation Engineer with 5+ years in Manual, Automation, and AI/ML Testing
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Detail-oriented and results driven Quality Assurance engineer with 5 years of experience in manual testing, automation testing and AI/ML testing. Proficient in creating test plans, creating AI agents, executing test cases, identifying defects, and ensuring high-quality product delivery. Adept at collaborating with cross-functional teams in Agile environments. Proven ability to adapt quickly to new technologies and methodologies while continuously improving testing process to enhance efficiency and effectiveness.
BLDEA’s engineering collage of Bijapur
Bachelor of Engineering
N/A – June 30, 2019
Amazon
Quality Assurance Technician
October 1, 2020 – Present
India
Alexa Issue Ticketing System and desktop applications
October 1, 2020 – June 1, 2026
Worked on a system that enabled customers to raise tickets automatically when encountering issues with Alexa. The project involved validating end-to-end ticket generation, ensuring accurate data capture (user info, error details, timestamps), and verifying correct classification based on issue type. Also tested ticket routing to appropriate queues, priority assignment, and component details like status, timestamps, and escalation. Performed both functional and UI testing, documented bugs via JIRA, and ensured compliance with business rules.
Gen AI Model Testing & Rule Validation
October 1, 2020 – June 1, 2026
Worked in an Agile/Scrum environment to support AI model development by generating and managing test data, creating Turbo rules, and validating model outputs against expected behavior. Identified defects, raised issues, and collaborated with data scientists and product managers for timely resolution. Led weekly cross-functional meetings to review progress, ensure issue closure, and align testing outcomes with product goals. Validated and Created AI agents.
Amazon ADECT.Product Testing-Alexa+(AI powered Alexa)
October 1, 2020 – June 1, 2026
Worked as a Software Tester, performing comprehensive testing on Alexa to ensure its software components were up to date and fully functional. Responsibilities included testing various Alexa features and skills, conducting functionality, accessibility, and compliance testing to validate product performance and adherence to internal policies and standards. Carried out red teaming activities to identify potential security vulnerabilities and strengthen system resilience.
Testing
ABC training center Banglore
June 1, 2026 – Present
Java
ABC training center Banglore
June 1, 2026 – Present
Python
ABC training center Banglore
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across diverse projects, including Alexa product testing, issue ticketing systems, and Gen AI model validation, indicates adaptability and a broad skill set. Their consistent work in Agile/Scrum environments and collaboration with various stakeholders (developers, product managers, data scientists) suggests a strong team-player mentality. The focus on high-quality deliverables and continuous improvement aligns well with a culture valuing excellence and innovation. The certifications in Java, Python, and Testing, although future-dated, show a commitment to continuous learning.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills through interfacing with cross-functional teams, product managers, developers, and data scientists. Their experience in Agile environments, leading weekly meetings, and improving defect detection rates by 40% indicates a proactive and results-oriented approach. The ability to adapt to new technologies and continuously improve testing processes suggests a growth mindset and operational efficiency.