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Risk Investigator with 4+ years in Fraud Investigations & Compliance
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Fraud & Risk Management professional with 5+ years of progressive experience leading fraud investigations, dispute operations, and compliance frameworks across fintech and banking ecosystems. Demonstrated success in building and optimizing fraud control mechanisms, managing cross-functional teams, and handling high-impact regulatory escalations with RBI, NPCI, MHA, and law enforcement agencies. Adept at translating data insights into strategic risk mitigation measures, driving 30%+ improvements in operational efficiency. Seeking a managerial role to lead fraud and risk teams, strengthen governance frameworks, and deliver measurable business impact.
University of Delhi
Bachelor of Commerce (Honours)
August 1, 2016 – June 30, 2019
Genpact
Process Developer - Fraud Disputes (Visa & Mastercard)
May 1, 2025 – Present
Greater Noida, Uttar Pradesh, India
One MobiKwik Systems Pvt. Ltd.
Senior Fraud Analyst
December 1, 2023 – May 1, 2025
Gurgaon, Haryana, India
WNS Global Services
Fraud Analyst
January 1, 2021 – July 1, 2022
Noida, Uttar Pradesh, India
Cultural Fit Analysis
The candidate's diverse experience across Genpact, One MobiKwik Systems, and WNS Global Services, coupled with their involvement in various financial products and regulatory bodies, suggests adaptability and a broad understanding of different organizational cultures. Their proactive approach to identifying control gaps and recommending process improvements aligns well with a culture of continuous improvement and risk mitigation. The emphasis on documentation standards and audit readiness also indicates a strong commitment to governance and transparency.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and strategic capabilities, evidenced by their roles in leading quality assurance, mentoring junior analysts, and driving process optimizations. Their experience in cross-functional collaboration with legal, compliance, product, and tech teams, along with stakeholder management, indicates a high operational fit. The ability to manage 50-60 daily customer dispute cases with zero SLA breaches highlights strong operational discipline and stress handling.